Job Description
Job Description
Salary : 15.25
Join the Turtle Peak Team in Las Vegas, NV as an Inbound Customer Service Representative!
Are you ready to be part of a dynamic and fun-loving team? Turtle Peak is looking for enthusiastic and dedicated individuals to join us as full-time Inbound Customer Service Representatives.
If you love helping people and thrive in a fast-paced environment, we want to hear from you!
Why You'll Love Working Here :
Competitive Pay & Bonuses
- Starting at $15.25 / hour, or $16.75 / hour for bilingual speakers
- Enjoy monthly bonuses that reward your hard work and dedication
Amazing Benefits & Perks
- Employer-paid medical, dental, and vision coverage
- Long- and short-term disability insurance (LTD and STD)
- Flexible spending accounts; Hospital Indemnity plans
- Free Gym membership to keep you healthy and active
- Generous vacation, mental health, and sick leave
- Exclusive Tickets@Work discounts for entertainment and travel
- Office snacks and events
What You'll Do :
As an Inbound Customer Service Representative, you'll be the voice of our brands, providing top-notch service through various channels like emails, phone calls, live chat, and social media.
Your main goal?
To make every customer interaction a positive one!
- Address customer inquiries and resolve complaints with a smile
- Listen to customers, understand their needs, and offer solutions
- Maintain professionalism and courtesy at all times
- Stay calm and composed while handling conflicts and diffusing tension
What We're Looking For :
- Tech-savvy : Comfortable with computers and able to switch between systems easily
- Team player : Works well with others and understands the importance of teamwork
- Respectful : Always kind, positive, and helpful
- Empathetic : Listens well and offers support
- Multitasker : Excellent at managing time and prioritizing tasks
Requirements :
- High school diploma or equivalent
- 1 year of customer service experience
- Strong technical skills, including MS Office Suite and web browsing
- Able to pass a background check
About Turtle Peak :
At Turtle Peak, we set the gold standard for customer service. Our mission is to elevate customer experiences through exceptional service and genuine interactions.
We believe that a great culture drives great results, and we stay true to our core values :
- Compliance is key
- Value every customer interaction
- Empower our people
- Think outside the box
- Communication is king
- Own your role
- Embrace change and innovation
Fine" is never okay
- Dream big
- Be a customer advocate
How to Apply :
Ready to join our team? It's easy! Click and Apply! We can't wait to meet you!
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