Job Responsibilities
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
- Identify and prioritize AI / ML opportunities that align with customer needs and market trends
- Lead the deployment of AI / ML and GenAI technologies to automate processes, reduce costs, and generate revenue
- Utilize Agile methodologies and tools like JIRA and Confluence to manage and track projects
- Develop requirements, epics, and user stories to support AI & Innovation product initiatives
- Work with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation
- Implement process improvement via tools like UiPath, Alteryx, ServiceNow, and Pega to enhance operational efficiency
- Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets
- Conduct user research, journey mapping, and market analysis to inform the AI / ML strategic roadmap
- Effectively communicate the impact of AI on the product experience to stakeholders
Required Qualifications, Capabilities, and Skills
- Minimum 7+ years in product management, with a focus on AI, Product, or Travel related fields
- Strong knowledge of AI / ML technologies, including generative AI and large language models (LLMs)
- Proficient in Agile methodologies and tools such as JIRA and Confluence
- Demonstrated project management skills and understanding of the product development lifecycle
- Excellent communication skills for effective interaction with business and technology stakeholders
- Experience with tools like UiPath, Alteryx, ServiceNow, and Pega for process improvement
- Deep understanding of product agility practices, including iterative development and adaptive planning
Preferred Qualifications, Capabilities, and Skills
- Candidates from a Travel or Financial Services background preferred
- Experience with data analytics tools
- Understanding of cloud platforms such as AWS, Azure
- Certifications in Agile methodologies or AI / ML technologies would be an advantage
- Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions
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