Senior Product Manager - Fiber and Wavelength - ReqID: 10917

Description

Senior Product Manager - Fiber and Wavelength At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years connecting communities with emerging communications technology across the country.

At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’re growing our team so you can join us in exploring and opening new frontiers.

Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours. What we’re seeking : The Senior Product Manager is a technical and business leader, serving as the product owner for Frontier’s Fiber and Wavelength offering.

Responsibilities span the entire product lifecycle from conception to planning, to launch activities. This Senior Product Manager will gather and analyze market trends and business requirements, perform competitive analysis, define strategy, author business plans, market requirements, and product requirement documents, prioritize features, and track progress.

He / she will direct, design, and implement a comprehensive product strategy, functioning as the product / business owner as the central resource with Marketing, Engineering, Operations, and Finance as the products move from concept, design, development, and launch through to end-of-life.

The position reports to the VP, Product & Marketing. What we need in you : We are looking for a Product Manager who will own their own business and be proactive in driving results and finding opportunities to improve processes associated with their business. What you’ll do :

Responsible for comprehensive product lifecycle management and development of product portfolio strategies for Fiber and Wavelength services product line to achieve sales and revenue targets.

Define and articulate product vision, strategy, and tactical plan.

• Build and manage strong working relationships across multiple departments including Product Development, Marketing, Sales, Sales Support, Operations, Customer Care, Engineering, and Operations in the support of end-to-end development and launch of the products and services
• Develop and maintain a multi-year product roadmap and strategy
• Direct those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release ensures that products are released on time, to specification, on cost, and meet or exceed quality goals
• Working with technology vendors to understand their features and architectural roadmaps
• Oversee product pricing strategy in conjunction with the Commercial team to optimize revenue and margins
• Develop, maintain, and report on key performance indicators for product performance
• Clearly and persuasively communicate product benefits to a varied set of audiences including internal teams, industry analysts, and customers
• Collaborate with technology and marketing teams to develop and deliver technical and marketing product collateral, including brochures, case studies, presentations, webinars, website content, and white papers
• Represent the company at industry forums, events, and associations
• Support all sales channels with product support, specialized training, competitive assessment, and customer engagement
• Conduct comprehensive market analysis to understand competitive dynamics and trends for networking services and use this information to shape the product strategy
• Work with Marketing, Sales, and other customer-facing organizations in launching new offerings and driving sales of existing services
• Internalizes and represents the Voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience
• Assists in budgeting and variance analysis of product’s unit and financial performance, to identify opportunities and risks
• Conducts feasibility assessments, and capability gap analysis (., what is wanted vs. what is attainable)
• Consistent exercise of independent judgment and discretion in matters of significance

What we offer : Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well.

Some of which we’re most proud to offer include :

• Salary Range : $70,000 - $166,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision, and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance

What background you should have :

• 5+ years of experience in product management, product development, technical marketing, network engineering, or sales engineering, with a minimum of 3+ years of direct experience with network services
• Bachelor’s degree is required and a master's degree such as an MBA is preferred but not essential
• Must have a deep knowledge of enterprise network services, including Fiber, Wavelength, Ethernet, MPLS, IP, BGP, IPv6, CoS / QoS, and managed security services
• Must have a solid understanding of data center and cloud computing marketplace including colocation, storage, virtualization, and public and private cloud services
• Demonstrated ability to manage a product line to drive product penetration and meet growth expectations
• Proven product definition experience including writing detailed requirements documents
• Strong organizational skills with the ability to work on multiple tasks simultaneously
• Exhibits a strong work ethic and accountability to deadlines
• Preferred experience in Hyperscale, Data Center, Telecommunications and / or ISP companies
• Ability to quickly understand technologies and architecture and translate them into customer value propositions
• Should possess in-depth marketplace knowledge of key industry players and competitors

Frontier Communications is an Affirmative Action and Equal Opportunity Employer.