Supervisor, Network Engineering

Job DescriptionJob Description

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

The roles within ScriptPro’s Field Operations department involve direct interaction with customers, which provides an unique opportunity to understand their needs and deliver tailored solutions. These teams are involved with the implementation and maintenance of our customer’s environment and infrastructure. This is a technical and collaborative role with the ability to make an impact on pharmacy systems.

Job Summary : The Supervisor, Network Engineering is responsible for managing and overseeing day-to-day operation of ScriptPro’s Network Engineering team. Job functions include leading the team through continuous improvement, focusing on each team members’ professional development while staying connected to project timelines and the company’s goals, and representing the Network Engineering team in meetings and discussions with internal and external stakeholders.

Reporting Relationship : Manager, Implementation Engineering Services

Shift : Generally, Monday through Friday 8 am to 5 pm CST. This is a hybrid position with a combination of in office and remote work. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role :

• Oversee day-to-day operations of ScriptPro’s Network Engineering team, guiding the team on how to get the most from self-organization
• Assist in the development and maintenance of processes and documentation, including technical specifications and testing plans
• Work with the team to document technical requirements and standards for implementation, migration and support projects
• Advocate and lead the group in sourcing / developing new tools to increase efficiency
• Work with other department resources to facilitate process improvements and efficiencies
• Assist in the development of training and mentoring plans for team members
• Guide the team to remove impediments to aid in project success
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitate getting the work done without coercion or dictating the work
• Facilitate discussion, decision making, and conflict resolution
• Act as the Networking Engineering representative in meetings, assisting with internal and external communication, improving transparency, and radiating information
• Provide regular departmental reports to management
• Support ScriptPro sales team members by conducting scope evaluations and participating in pre-contract discussions with customers

Required Qualifications :

Qualifications :

Remote Work Requirements :

Benefits :

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

Working Conditions : This office-based position requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands, fingers, and occasionally lift, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of , , , , , , , disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.