Restaurant General Manager

Popeyes
Huntley, IL, US
Full-time

We are looking for a Restaurant General Managers who models servant leadership while delivering exceptional results through others.

They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence.

Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion;

managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.

Essential Functions

  • Develop Servant Leaders-Puts your people and restaurant first-not yourself
  • Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Popeyes
  • Brand Champion-Serve as the face and voice of the brand in the restaurant and community
  • Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals
  • Maintain facility-Ensures the restaurant is a safe, sanitary and appealing place for everyone

Responsibilities

  • Shows compassion, care and concern for the team through behaviors, actions and decisions
  • Engages the team in regular one on one meetings and performance management discussions
  • Creates the right environment and sets the team up for success by providing ongoing communication and the tolls to get the job done
  • Coaches and motivates the Assistant Managers and the team
  • Recruits and develops talent
  • Demonstrates commitment to goals and inspires others to deliver superior performance
  • Serve as a role model to create memorable guest experiences
  • Sets clear expectations and holds team accountable for delivering brand service behaviors
  • Takes actions to solve and celebrate guest feedback
  • Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
  • Serves as the local representative of Popeyes to the community by sponsoring or participating in events
  • Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
  • Champions and implements company-wide promotions, product launches and product samplings
  • Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met
  • Monitors business : previous day numbers, schedules, cash shortage concerns, and HACCP Logs
  • Reviews inventory efficiencies to create product orders
  • Controls food and equipment inventory, conducts daily and weekly inventory counts, keep records and monitors food cost
  • Creates, communicates, implements and follows up on operations and financial action plans
  • Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
  • Maintains Brand operating standards for product procedures, cleanliness standards and service expectations
  • Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations
  • Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment
  • 30+ days ago
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