Analyst, Operations Risk Management

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.

Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day.

And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives.

Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.

American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Find your place in technology on #TeamAmex.

How will you make an impact in this role?

Responsible for assisting with activities crafted to systematically handle information security, other project input, including developing standard methodologies for information security standards and handling IT controls and compliance with regulatory guidance.

Works with technology and business partners across business functions to ensure alignment, understanding and ongoing communication on security controls, compliance and information security risk management.

Works individually and with teams on both structured and unstructured assignments.

Key Responsibilities :

• Assists in developing, implementing and reviewing compliance to AXP and Information security policies, standards and procedures, and other policies and standards as appropriate
• Implements security policies by coordinating and supervising profiles, reviewing violation reports and investigating possible exceptions; document controls
• Prepares materials (status reports, data reports, presentations, spreadsheets, etc) to assist in the gathering of information, development of responses and / or procedures and to enable informed decision making.

Any eye for detail in validating data for consistency, coherency and completeness is vital.

• Consults on controls, processes, and procedures
• Facilitates meetings to collect and document products / services or generic process changes
• Maintains internal documentation library, ensuring that process and other documentation is regularly updated to reflect the latest operational processes and requirements
• Provides root cause analysis assistance for incident management or post implementation efforts
• Provides analytical support, as needed, for issue management, project assessments, and reporting
• Participates in the evaluation of products and / or procedures to improve efficiency and effectiveness
• Supports the analysis of underlying trends and action plans associated with information security and other domains
• Maintains records to allow for historical trending analysis Impact / Influence
• Accountable for ensuring security standard methodologies, policies, and procedures are implemented and adhered to
• Analyzes detailed information and identifies the most relevant facts
• Shows personal determination and resilience; is optimistic in changing circumstances
• Continually seeks and learns from feedback
• Is clear when explaining ideas and concepts to others - communication is structured, compelling, and impactful, and builds a credible impression
• Involves the right people to ensure the best decisions are made in a timely manner
• Challenges the norm and questions current approaches where appropriate
• Continually looks for contingency options and adapts plans and priorities based on need
• Takes the initiative to craft clarity when changing circumstances cause ambiguity
• Translates and interprets AXP business strategies to clarify direction for self and / or team and to gauge impact on current plans Knowledge / Skills
• Strong work prioritization, planning, and ability to work across all demographics

Minimum Qualifications :

• 2+ years experience with regulatory compliance, assurance, and / or other security methodologies and principles.
• Experience working with stakeholders, and relationship management, in a matrixed organization
• Bachelor's Degree
• Experience with collecting functional requirements, deployment of information security tools, and data analysis.
• Experience with desktop software (Visio, Power Point, Excel) and office automation tools.

Preferred Qualifications :

• Excellent verbal and written communications
• Experience adapting to ambiguous situations
• Agile experience
• Experience with process improvement, collaboration, and partnership.

Salary Range : $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.