Job Title : ServiceNow Program Manager
Location : Washington, DC (Onsite)
Duration : 1 Year Contract
Position Responsibilities :
- Creating a detailed plan for project execution
- Managing implementation processes, including project financials, progress tracking, and metrics
- Monitoring the change control process, testing, release to production, and delivery
- Ensuring projects are delivered on time, within budget, and within scope
- Managing relationships with stakeholders and third parties
- Measuring project performance
- Creating and maintaining project documentation
- Performing risk management
- Providing regular updates to senior management
Position Duties :
- This position will be crucial in overseeing the full lifecycle management of IT products within the ServiceNow application suite.
- Lead in the strategic planning of IT product lifecycles, guiding them from conception to implementation.
- Lead as the Senior Program Manager, specifying requirements, ideating, and managing the technical development and launch of new IT products.
- Collaborate closely with customers, understand their business objectives, and lead technical discussions to align with their strategic objectives and priorities.
- Ensure ServiceNow Solution Design is aligned with the business needs while also designing sustainable solutions.
- Provide expertise on the capabilities of the ServiceNow platform and the vendor's product roadmap.
- Work with your team to facilitate their growth and provide mentorship, supporting their professional development.
Must have
- Demonstrated experience IT project / program management including planning, budget tracking, status reporting, risk management
- Demonstrated experience with ServiceNow platform, including implementation, ongoing enhancements among multiple stakeholder organizations
- Demonstrated experience with ServiceNow's capabilities in the IT Service Management function.
- Experience managing User Stories and Product Backlog in ServiceNow
- Demonstrated experience with Agile Software development methodology including qualitative and quantitative measurement of quality
- Experience with briefing C-suite staff on the statis of enterprise projects
- 11-15 yrs. BA experience
- 11-15 yrs. Software Development Lifecycle experience
- 11-15 yrs. requirements gathering and documentation
- 11-15 yrs. MS Office / PowerPoint experience
Experience required
- Minimum 8 years in IT project / program management and 5 years in Agile development
- Excellent oral and written communication skills, effective in challenging and evolving environments
- Expertise in program / project planning, budget tracking, status reporting, risk management
- Proficient in analysis, requirements gathering, testing, quality assurance, change management, operations and maintenance support
- Experience managing User Stories and Product Backlog in ServiceNow
- Bachelor's Degree or equivalent work experience
- Minimum Education / Certification Requirements : Bachelor’s degree in IT or related field or equivalent experience; or a current Project Management Professional (PMP) Certification
Senior Data Center Facilities Engineer -- 1 Year Contract -- Washington, DC (Onsite)
Location: Washington, DC (Onsite). Scrutinize all change requests related to upgrades or maintenance that might influence call floor operations and provide guidance to operations managers. Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter-re...
Travel Nurse RN - Case Manager - $1,827 per week in Washington, DC
TravelNurseSource is working with OneStaff Medical to find a qualified Case Manager RN in Washington, Washington DC, 20010!. ...
Group Sales Manager
The Fairfield Inn and Suites Washington, DC Downtown is located in the heart downtown DC next to Capital One Arena. Opportunity: Group Sales Manager. Follow sustainability guidelines and practices related to HHMs EarthView program. ...
Sr. Program Accounting Manager - Medicaid
This position handles the more com Accounting Manager, Accounting, Program, Manager, Medical Billing, Grants. Program Accounting Manager oversees the medical billing functions for Integrated Behavioral Health (IBH) within Adult and Children's Clinical Services Department and Department of Developmen...
NOSC Operations Manager Washington, DC
Government Wide Acquisition Contract Option *. Agency Specific Contracts Option. ...
Territory Business Manager (Washington, DC)
Territory Business Manager (Washington, DC). The Territory Business Manager will report to the District Business Manager and be responsible for driving product awareness and utilization. Dermavant Sciences has been independently named by both the Los Angeles Business Journal and Fortune Magazine as ...
PaintCare Program Coordinator for the Washington, DC, and Maryland
PaintCare Program Coordinator for the Washington, DC, and Maryland. PaintCare seeks a qualified candidate to assist with administering the paint stewardship program in Washington, DC, and Maryland. Responsible for overseeing PaintCare operations in Washington, DC, and Maryland. Provide excellent cus...
Case Manager, Social Work LICSW Washington, DC Washington Hospital Ctr
Analyzes patient and program outcomes to identify improvements in program, quality, and cost effectiveness of case management activities. Minimum three (3) years of clinical experience plus two (2) years in case management required. In close collaboration with the nurse case manager and other member...
Electrical Assistant Project Manager – Washington, Dc
Electrical Assistant Project Manager in Washington, DC. Electrical Assistant Project Manager in Washington, DC. ELECTRICAL ASSISTANT PROJECT MANAGER . Delta Construction Partners is a national executive search firm for the nation’s premier electrical, mechanical, and general contractors and industry...
Branch Manager - Southeast Area - Washington DC
Successful completion of the Branch Manager training program is a pre-requisite to be considered active in Branch Manager role. As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch. Note...