FT CUSTOMER SUPPORT ADVOCATE - WORK FROM HOME

Brightwheel
PA, United States
$21,64 an hour
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / $21.64 per hour - As a Customer Support Advocate you'll : Educate customers about the Brightwheel product;
  • Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues;
  • Communicate clear and concise instructions via live chat, email, and phone to Administrators, Teachers, and Guardians; Contribute to improving internal processes;

Work cross-functionally to support customers and improve the overall customer experience...Hiring Fast >

3 days ago
Related jobs
Promoted
Elevate Labs
Springfield, Pennsylvania
Remote

Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...

Promoted
Sonova
Pottstown, Pennsylvania
Remote

Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...

Promoted
Senior Place
Bethel Park, Pennsylvania
Remote

Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...

Promoted
Reconstruct
Meadville, Pennsylvania
Remote

Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...

Promoted
GRAIL
PA, United States
Remote

Customer Support / Remote] - Anywhere in U. Up to $57K per year - As a Customer Service Associate you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e. Provide accurate information and expertly guide people to achie...

Promoted
Imagen Technologies
Havertown, Pennsylvania
Remote

Up to $27 per hour + overtime & benefits / 4 day work week - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; M...

Promoted
Solera
Carlisle, Pennsylvania
Remote

Competitive pay - As a Customer Solutions Specialist you'll: Address driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, app...

Promoted
Cable One
Allentown, Pennsylvania
Remote

Competitive pay / Medical, dental & vision / PTO / 401k match - As a Customer Care Specialist you'll: Respond to customer-generated tickets and provide thoughtful, personalized communication; Ask questions and actively listen to customers to understand their issues, demonstrating respect and concern...

Promoted
Ramp
Allentown, Pennsylvania
Remote

Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can...

Promoted
GoShare
Johnstown, Pennsylvania
Remote

Competitive Hourly Pay + Paid Training - As a Data Entry Clerk (Driver Enrollment), you'll: Review applications as well as insurance and vehicle registration documents for accuracy and eligibility; Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided); Comm...