OAG - Information Technology Services | Programmer III-V | 24-0675

GENERAL DESCRIPTION

The Information Technology Services division is seeking a highly motivated individual with expertise in Salesforce application design, development, and systems analysis to join the dynamic and collaborative Application Services section.

This role involves active participation in agile teams, effective communication with users, and occasionally administering meetings and presentations.

As a valued team member, this individual will contribute to the development of innovative solutions while gaining experience across various facets of application development.

The Information Technology Services division is dedicated to delivering high-value IT solutions, supporting the Office of the Attorney General in its mission to serve the people of Texas.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law.

OAG employees enjoy excellent benefits ( along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION FUNCTIONS

Programmer III :

• Analyze users’ needs; design, test, and develop software using agile methodologies to meet those needs.
• Develop complex software code and debug software.
• Coordinate and / or perform work on programming projects, including those that are highly complex in nature and / or large in scale.
• Prepare detailed analyses, plans, diagrams, and verification procedures for existing and proposed applications.
• Analyze, review, and revise software to increase operating efficiency or to adapt to new procedures.
• Compile and document procedures used throughout software development and revision.
• Prepare detailed workflow charts and diagrams that describe input, output, and logical operation and convert them into a series of instructions coded in a programming language.
• Perform research and analysis required for project proposals, software and systems modifications, and new projects.
• Coordinate and / or write test plans and test data.
• Develop instructions or manuals for end users.
• Perform related work as assigned.
• Maintain relevant knowledge necessary to perform essential job functions.
• Attend work regularly in compliance with agreed-upon work schedule.
• Ensure security and confidentiality of sensitive and / or protected information.
• Comply with all agency policies and procedures, including those pertaining to ethics and integrity.

Programmer IV All of the above functions for a Programmer III, PLUS :

• May fully perform highly complex programming work.
• May coordinate and / or perform highly complex coding, testing, and debugging of applications, as outlined by system requirements.

Programmer V All of the above functions for a Programmer IV, PLUS :

• May independently perform the most complex programming work.
• May review and evaluate programming efforts in relation to system requirements.

Qualifications

MINIMUM QUALIFICATIONS

Programmer III :

• Education : Graduation from high school or equivalent.
• Education : Bachelor’s degree from an accredited college or university in one of the following (or closely related) fields : programming, web design and development, system design;

relevant experience may be substituted for the required education on a year-for-year basis.

Experience : Two years of full-time experience in the following (or closely related) fields : programming, web design and development, system design

Knowledge of the principles, practices, and techniques of agile software development and systems analysis; computer operations procedures and systems;

and computer programming languages.

• Experience in working with customers in a partnership to develop solutions.
• Skill in problem solving, in critical thinking, in computer programming, in the use of hardware and software, and in modifying or developing software for applications.
• Skill in effective oral and written communication.
• Skill in exercising sound judgment and effective decision making.
• Ability to process information logically; to design programs and systems logic; to prepare program specifications; to code, test, and debug software;

and to interpret technical information related to programming and other areas of data processing.

• Ability to assess user needs and communicate technology systems and solutions
• Ability to oversee and / or supervise the work of others.
• Ability to receive and respond positively to constructive feedback.
• Ability to work cooperatively with others in a professional office environment.
• Ability to provide excellent customer service.
• Ability to arrange for personal transportation for business-related travel.
• Ability to work 8 a.m. 5 p.m., Monday through Friday.
• Ability to work more than 40 hours as needed and in compliance with the FLSA.
• Ability to provide on-call support, 24 hours per day / 7 days per week, during emergency situations.
• Ability to lift and relocate 30 lbs.
• Ability to travel (including overnight travel) up to 5%.

Programmer IV All of the above functions for a Programmer III, PLUS :

Experience : One additional year (for a total of three) of full-time experience in the following (or closely related) fields : programming, web design and development, system design

Programmer V All of the above functions for a Programmer IV, PLUS :

Experience : Two additional years (for a total of five) of full-time experience in the following (or closely related) fields : programming, web design and development, system design

PREFERRED QUALIFICATIONS

• Education : Graduation from an accredited four-year college or university with a bachelor’s degree in business, data processing, computer science, MIS, CIS, or closely related discipline.
• Experience with developing, maintaining, and debugging the following within the Salesforce platform : Classic apps, Lightning apps, Communities,
• Sharing Settings, Approval Processes, Workflows, Process Builder, Flows, Dashboards, Reports, Apex Triggers and Classes, SOQL / SOSL, Visualforce pages, Aura components, Lightning pages.
• Experience with Git or similar source code version control system.
• Experience with Copado or similar CI / CD tool for code validation, promotion, and deployment within a pipeline.
• Experience with OwnBackup or similar Salesforce data protection and backup solution.
• Certifications : Salesforce Certified Administrator; Salesforce Certified Platform App Builder; Salesforce Certified Platform Developer I;

Certified Scrum Developer.