Insurance Customer Service Representative - Remote
Job Description
Job Description
Insurance Customer Service Representative - Remote
Job Overview
We are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies.
As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to policyholders.
You will be responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. Insurance industry experience is a plus but not necessary.
Remote Customer Service Representative Positions Offer
- A competitive salary with an earning potential of up to $65k / year.
- Benefits including medical, dental, vision, 401k, and a generous PTO policy.
- Comprehensive training and professional development opportunities.
- A flexible remote work opportunity within a supportive team environment.
Responsibilities
- Serve as the primary contact for policyholders, addressing inquiries, resolving issues, and providing information on insurance products and services.
- Assist customers with policy changes, updates, and renewals, ensuring accuracy and compliance with company guidelines.
- Guide customers through the claims process, including initiating claims, collecting necessary information, and facilitating communication between clients and claims adjusters.
- Educate customers on policy coverage, terms, and conditions, helping them make informed decisions about their insurance needs.
- Maintain accurate records of customer interactions, transactions, and inquiries in CRM system.
Requirements
- Excellent verbal and written communication skills.
- A passion for delivering exceptional service and a genuine desire to help customers.
- Proven ability to resolve customer issues promptly and effectively.
- Strong organizational skills and meticulous attention to detail.
- Basic understanding of insurance products and terminology is a plus but not necessary.
- Comfortable using CRM software, Microsoft Office Suite, and other relevant customer service tools.
Powered by JazzHR
VUuGkq7WDG
Remote Insurance Customer Service Representative (Unlicensed)
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Licensed Personal Lines Insurance Customer Service Representative (Remote)
This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. The Licensed Personal Lines Insurance Agent interfaces with customers via inbound/outbound calls and/or via the Internet. Celebrations for Concentrix Day, Team ...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Bilingual Customer Service Representative
Are looking to work Remote? Are you looking to have weekends off? Do you have excellent Spanish language skills?* * We have the next career opportunity for you!**Bilingual Benefits Customer Service Representative- Pittsburg, PA**The Role:*As a Bilingual Benefits Customer ...
WFH Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Senior Customer Service Representative
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. At least one year of customer service experience, preferably in a call-center envir...
Customer Service Representative - TurboTax (Remote)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative (PIT Airport)
Provide exceptional customer service, engaging with members, potential customers, and general travelers. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Previous customer service and/or sales experience is a p...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you! . UPMC Health Plan is hiring a team of Temporary Customer Service Representatives to join our Medication Therapy Management team. Minimum 1 year customer servic...