Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Clinical Team Member - RN Full Time
Registered Nurse (RN) Team Member (3 pm - 11 pm) Currently Offering a $3,000 Sign-on Bonus! Deptford Center for Rehabilitation and Healthcare is now hiring a full time Registered Nurses (RN) to work the floor 3 pm-11 pm for our Skilled Nursing Facility in Deptford, NJ. Deptford Center offers the fol...
Clinical Team Member - RN Full Time
Flexible schedules for Full-Time, Part-Time, or Per-Diem status. Registered Nurse (RN) Team Member (3 pm - 11 pm). Resolves Resident problems &needs by utilizing multidisciplinary team strategies. Should work well in a team-oriented environment. ...
RN - Team Member Full Time
Registered Nurse (RN) Team Member (3 pm - 11 pm) Currently Offering a $3,000 Sign-on Bonus! Deptford Center for Rehabilitation and Healthcare is now hiring a full time Registered Nurses (RN) to work the floor 3 pm-11 pm for our Skilled Nursing Facility in Deptford, NJ. Deptford Center offers the fol...
RN - Team Member Full Time
Flexible schedules for Full-Time, Part-Time, or Per-Diem status. Registered Nurse (RN) Team Member (3 pm - 11 pm). Resolves Resident problems &needs by utilizing multidisciplinary team strategies. Should work well in a team-oriented environment. ...
Team Member - Part Time
Stability in Part-Time: A part-time job that's as permanent as you want it to be. If you are an energetic individual equipped with excellent social skills, and are driven to make a positive impact, one smile at a time, we encourage you to apply NOW! Join us in creating an exceptional environment for...
Part Time Team Member
Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. The Team Member's responsibility first and foremost is to deliver a premium customer experienc...
Member Services Representative Part Time Weekdays 7AM-1PM
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer serv...
Retail Merchandiser Part Time-general Mills Team
Individuals will work independently and as part of a great team! Become part of a well-established organization with over 100 years of history. Individuals will work independently and as part of a great team! Become part of a well-established organization with over 100 years of history. Job Posting ...
Future Opening: Member Services Representative Part Time
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer serv...
Member Services Representative Part Time Weekend Closer
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer serv...