A company is looking for a Sr. Technical Support Specialist to join their Premier team, supporting enterprise customers.Key ResponsibilitiesAssist customers via email or chat, troubleshooting issues and answering questionsMeet and exceed individual performance metrics for a Technical Support SpecialistContribute to strategic projects and advocate for bug fixes with the Integration Quality TeamRequired QualificationsAt least 4 years of experience in customer support in the SaaS industryExperience troubleshooting APIs is preferredAbility to work a full-time schedule that includes weekendsStrong productivity and efficiency in handling customer inquiriesDemonstrated accountability for outcomes and metrics
Senior Technology System Support Specialist
Reporting to the Director of Technology Systems, the Senior System Support Specialist plans, leads and executes hardware and software supports and maintenance activities for Public Safety department systems, client computers of both administrative and security functions. Provide technical support fo...
Senior Production Support Specialist
A company is looking for a Senior Production Support Specialist to join their Fulfillment Production Support team. ...
Senior Support System Specialist
Reporting to the Assistant Director of Facilities Systems, the Senior System Support Specialist provides ongoing implementation and day-to-day support along with maintenance of the Skire/Unifier System and other Facilities Third Party systems critical to the successful execution of construction proj...
Bilingual Vietnamese Senior Customer Support Specialist
A company is looking for a Senior Customer Support representative for a remote position. ...
Senior Technical Claims Specialist-General Liability/Bodily Injury
We are looking for a highly capable Senior Technical General Liability Bodily Injury Claims Specialist to join our team and work from any of our US offices (Chicago, IL, New York City, NY, Omaha, NE, Richmond, VA, Rockwood, PA, San Antonio, TX, or Scottsdale, AZ). Working with limited oversight unde...
Technical Support Specialist
Remote Technical Support Specialist. Provide prompt and professional remote technical support to customers or internal users. Proven experience in technical support, IT helpdesk, or a similar role. Guide customers through problem-solving processes and technical procedures. ...
Senior Analyst - Onsite Technical Support
Senior Analyst - Onsite Technical Support (10AM-7PM SHIFT). Experience providing technical support to end-users in a large, corporate environment. You will support all of our internal colleagues to diagnose, analyze, and resolve their technology issues and requests. Escalates incident, and questions...
Senior Research Support Specialist | Proteomics Resource Center
The Senior Research Support Specialist will provide excellent guidance in experimental design and data interpretation for metabolomics, and informational and technical support to center users, including assistance in experimental design and analysis. The Proteomics Resource Center is looking for a S...
Senior Technical Specialist
To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents. Raising risks, issues and escalation to senior management and customer (3. ...
Technical Support Specialist
CUNY SPS seeks a full-time Technical Support Specialist to join our Training Technology and Evaluation Team, which is located on-site at the New York State Office of Children and Family Services Bureau of Training and Development (OCFS BTD) in Albany-Rensselaer, New York. Reporting to the Network Ad...