Senior Support Engineering ManagerVirtualVocations • Decatur, Georgia, United States
Senior Support Engineering Manager
VirtualVocations • Decatur, Georgia, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Manager, Support Engineering.
Key Responsibilities
Architect and implement the technical support strategy, including tools, processes, and metrics
Build and lead a team of Support Engineers, establishing a culture of excellence and proactive communication
Drive operational alignment by analyzing support data, conducting postmortems, and serving as the voice of the customer
Required Qualifications
6-8+ years in technical support in enterprise SaaS or similar roles
3-4+ years of leadership experience in building support teams and processes
Proven success in transforming support functions in scaling environments
Familiarity with observability tools, SQL, ETL pipelines, REST APIs, and JavaScript
Bonus : Experience in insurance tech or vertical SaaS
serp_jobs.job_alerts.create_a_job
Senior Engineering Manager • Decatur, Georgia, United States
Job_description.internal_linking.related_jobs Support Engineer (Pacific Time Working Hours).Key Responsibilities Lead the intake, triage, and routing of complex support requests across all product areas Conduct thorough troubleshooting of c...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Sales and Value Engineering.Key Responsibilities Manage and develop a team of Sales Engineers to achieve technical wins and growth targets Collaborate ...serp_jobs.internal_linking.show_more 
This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.This approach co...serp_jobs.internal_linking.show_more A company is looking for a Solution Engineering Manager.Key Responsibilities Hire, coach, and manage a high-performing Solution Engineering team to meet goals Enhance sales methodology and proce...serp_jobs.internal_linking.show_more A company is looking for an Engineering Manager (Remote) to lead development work for their Media OS product.Key Responsibilities Lead a team of up to 5 engineers in developing robust web applica...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Software Engineering (SMB).Key Responsibilities Lead and mentor a team of 12+ software engineers, promoting a culture of ownership and collaboration De...serp_jobs.internal_linking.show_more A company is looking for a Manager of Desktop Engineering to lead their End-User Computing team.Key Responsibilities Lead and mentor a team of desktop engineers, managing workload and performance...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of Software Engineering.Key Responsibilities Provide technical leadership in software design, architecture, and problem-solving Oversee the development ...serp_jobs.internal_linking.show_more 
NYSE : AYI) is a market-leading industrial technology company.We use technology to solve problems in spaces, light and more things to come.
Through our two business segments, Acuity Brands Lighting (...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Support Engineering.Key Responsibilities Architect and implement the technical support strategy, including tools, processes, and metrics Build and lead...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of Engineering to lead their consumer-facing product engineering team.Key Responsibilities Build and lead a high-performing engineering team, focusing on...serp_jobs.internal_linking.show_more 
Become an RN Clinical Supervisor with Georgia Hospice Care.We are looking for impeccable leaders to join our team who are committed to creating meaningful patient experiences.As a clinical supervis...serp_jobs.internal_linking.show_more A company is looking for a Software Engineering Manager to lead a team focused on building and maintaining internal development platforms.
Key Responsibilities Lead and grow a team responsible for...serp_jobs.internal_linking.show_more A company is looking for a Sales Engineering Manager to lead pre and post-sales technical engagements.Key Responsibilities : Lead, mentor, and grow a team of Sales Engineers and Technical Account ...serp_jobs.internal_linking.show_more 
Zinnia is the leading technology platform for accelerating life and annuities growth.With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of IT Engineering.Key Responsibilities Lead and mentor a team of DevOps and automation engineers, providing technical guidance and performance management...serp_jobs.internal_linking.show_more A company is looking for a Manager of Desktop Engineering to lead their End-User Computing team.Key Responsibilities Lead and mentor a team of desktop engineers, managing performance and project ...serp_jobs.internal_linking.show_more 
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of Data Engineering for the People Team, focusing on data solutions and analytics.
Key Responsibilities Lead a global data enablement team, setting goals ...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Abstraction Layer Engineering - Autonomous Platform.Key Responsibilities Lead the VAL and SAL teams to design and develop software abstractions for vehi...serp_jobs.internal_linking.show_more
Senior Support Engineer
VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Sales Engineering Manager
VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Manager Senior Engineering
Elevance Health • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Solution Engineering Manager
VirtualVocations • Marietta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Engineering Manager
VirtualVocations • Decatur, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Software Engineering
VirtualVocations • Atlanta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Desktop Engineering Manager
VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Software Engineering Manager
VirtualVocations • Alpharetta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Engineering Support
Acuity Brands • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Support Engineering Manager
VirtualVocations • Marietta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Engineering Manager
VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Clinical Manager
Georgia Hospice Care • Newnan, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Software Engineering Manager
VirtualVocations • Atlanta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Engineering Manager
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Engineering Manager NewAlpharetta, GA - Hybrid
Zinnia • Alpharetta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior IT Engineering Manager
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager of Desktop Engineering
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Software Engineering Manager
PND NDCHealth Corporation • Alpharetta, GA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Data Engineering Manager
VirtualVocations • Atlanta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Abstraction Layer Engineering
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted