Financial Services Customer Support

Financial Services Customer Support Position Type : Regular Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

Schwab’s service team is at the heart of our firm’smitment to helping clients own their financial futures. In this exciting role, you’ll learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices.

You’ll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tacklingplex issues to offer the best possible solution.

You’ll also take charge of your own professional journey by attending the Schwab Service Academy, which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses.

If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients - this role is for you.

We offer apetitive pay and bonus package. Startingpensation for this location begins at $51,500 during training , plus an annual bonus opportunity of 10% of your base pay and other eligible earnings.

Employees have the potential to increase their totalpensation to $57,750 ($52,500 base, plus 10% bonus opportunity depending on individual / corporate performance) within their 1st year upon obtaining the required Licensing and achieving performance-based pay increases.

What you have

If you’re not a finance expert, that’s okay! Peopleing from many different experiences have found tremendous success here at Charles Schwab.

Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others. At Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service.

Required Qualifications

Flexibility to work any day, time, or shift to amodate 24 / 7 contact center needs

Preferred Qualifications

• Previous customer service experience
• Previous client relationship experience
• Bachelor’s degree or higher in Finance, Economics, or related field from accredited university
• Ability to adapt to changes in the market and business
• Eagerness to learn about finance
• Passion for service to clients Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions
• Robustmunication, influencing and client engagement skills
• Desire to be part of a supportive and collaborative team
• Proven success navigating multipleputer applications

Campus

What’s in it for you

At Schwab, we’remitted to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.

Our approach balances our ongoingmitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer apetitive that takes care of the whole you both today and in the future :

• 401(k) withpany match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Job ID 1420874176