Remote Customer Service Agent

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

Assist patients, caregivers, providers, and pharmacies via calls, emails, and chats

Provide support in a fully remote environment with flexible scheduling

Complete online assessments and submit internet speed tests as part of the application process

Required Qualifications

High school diploma or equivalent

1+ year of customer service experience

A quiet home workspace with wired high-speed internet (75+ Mbps download, 20+ Mbps upload)

Windows 10 / 11 PC (Intel i5 / AMD Ryzen 5+, 8 GB RAM, 256 GB SSD), webcam, and headset

Preferred : Remote experience, healthcare experience, or bilingual (English / Spanish)