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ASSISTANT STORE MANAGER

The Webster
Costa Mesa, CA, United States
Permanent

Careers Assistant Store Manager Costa Mesa

Assistant Store Manager

Position Summary

Assistant Store Managers lead the effort to exceed expectations, proved exceptional service and display passion for our brand.

They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant Store Manager support recruitment, talent development, and performance management

Essential Duties

  • Leads the effort to greet and offer assistance to every customer; provides real time coaching to associates
  • Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty
  • Partners with Store Manager to make decisions that support brand standards, customer service expectations, and connect the stores goal to the larger business objectives
  • Prioritizes delivering an exceptional customer experience through the store and always places our clients first, quickly resolves customer concerns while exceeding their expectations

Commitment to Efficiency

  • Lead merchandising execution, filling in based on the sell through and collaborating with the Store Manager on new arrival merchandise decisions
  • Enforces all company tools, policies, and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns
  • Creates and maintains schedules to support payroll strategies and budgets according to the business needs

Associate Morale

  • Recruits and on-boards top talent to ensure a best-in-class team, evaluates current talent and provides observations to Store Manager
  • Motivates and inspires associates to achieve sales goals and uphold brand standards, models, expectations, recognizes outstanding performance and assists in the coaching and development of associates
  • Demonstrates a sense of pride, commitment, passion for the brand and our customers
  • Celebrates and embraces individuality and partnership, builds relationships and seeks feedback for continuous self-development
  • Champions innovation and change, supports company initiatives, and reinforces a continuous improvement environment

Experience in Luxury Goods & Retail is required

Creating an account has many benefits :

  • See order and shipping status
  • Track order history
  • Check out faster

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To help us achieve and maintain compliance over time, we have installed the AI-driven remediation service Max Access created by Online ADA, a national leader in digital accessibility consulting services.

Our goal is to ensure that all users can perceive, operate, and understand the content presented on our thewebster.us. Max Access helps us achieve that goal by identifying many accessibility problems, remediating a significant portion of those issues, and giving a report on additional issues that require manual remediation.

Max Access scans our site daily to remediate and report issues.

Feedback & Formal Complaints

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If, for any reason, you find that a part of this platform is unusable for you or could have its accessibility improved in a specific way, please reach out to us and we will review your feedback promptly and carefully.

Web Technology Requirements

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30+ days ago
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