Business Process Analyst - GSS (Carlsbad)

About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

As a Business Process Analyst, you will be the bridge between data and actionable insights. You will capture, clean, and analyze data to identify operational inefficiencies and opportunities for improvement. You will assist in refining processes, documenting requirements, and contributing to projects that innovate how we operate and scale the business to bring greater value to our customers.

The day-to-day

• Analyze, monitor, and audit diverse data to ensure accuracy and integrity, leading data cleanup efforts.
• Accurately input and update information in related databases, emphasizing data entry responsibilities.
• Provide effective user training and apply onboarding strategies to elevate the success of enterprise software implementation and improve user adoption.
• Build and maintain custom reports and dashboards in relevant business systems, offering visibility for key business metrics.
• Serve as a point of contact for user inquiries; including addressing questions, troubleshooting issues, educating users, and maintaining relevant process documentation.

What you'll need

What will help you on the job

Salary range

$62,000.00 - $98,000.00 / annually.

For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $76,500.00- $114,500.00 / annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and / or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https : / / careers.viasat.com / benefits.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.