Digital Office - Sr. Digital Strategy Analyst

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions.

With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.

Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Job Overview

As a Sr. Digital Strategy Analyst, you will play a pivotal role in shaping our digital strategy to drive business growth, enhance our online presence, and integrate our digital offerings.

You will be a part of a team that collaborates closely with cross-functional stakeholders to develop and implement comprehensive digital initiatives.

The ideal candidate is a strategic thinker, has a base-level understanding of digital trends, strong analytical and reporting skills, has a curious and proactive mindset, and is comfortable working in a fast-paced environment.

Key Job Responsibilities

• Serve as a peer leader amongst other employees to help ensure alignment to our digital strategy.
• Collaborate with internal stakeholders as well as customers and dealers, to integrate digital initiatives into broader business strategies.
• Conduct market research and competitive analysis to identify opportunities and threats so that we stay ahead of industry trends and best practices.
• Conduct gap analysis assessments to inform both strategic direction as well as identify capabilities needing developed.
• Create thorough and complex business case models for forward-looking work to be done.
• Help build structured personas, customer segmentation models and high-level experiential journey maps by working closely with other digital stakeholders.
• Be able to think critically and be able to spot areas of opportunity in our current digital experience.
• Help maintain the long-term digital roadmap, as created by the broader Digital Strategy team.
• Help build and maintain structured metrics and KPI's for Komatsu's digital business.
• Create presentation material and conduct periodic presentations during meetings.

Qualifications / Requirements

• Bachelor's degree in Business Administration, Business Management, Engineering, Economics, Marketing, Mathematics or a related field.
• 3-5 years of experience in a strategic, digital, analytical or consultative role, with demonstrated progression in responsibilities.
• Proven track record of developing robust reporting and models.
• Strong peer leadership skills.
• Strategic mindset with the ability to think creatively, innovatively and to simplify complex situations.
• Excellent analytical and problem-solving abilities.
• Base-level knowledge of emerging technologies and digital channels.
• Strong communication and presentation skills.
• Strong Excel and PowerPoint skills.
• Possesses a proactive mindset and is a curious learner.

Additional Information

• Ability to comprehend technical documents or data.
• Strong problem-solving skills, including being able to concentrate and have a high attention to detail to solve complex problems swiftly.
• Strong organizational skills.
• Communicates with customers (internal and external) in a clear and effective manner.
• Must be able to adhere to process protocol.
• Must be able to apply established protocols in a timely manner.
• Must be able to inspect site and work areas to detect safety concerns.
• Must be able to manage the stress and mental fatigue that comes from a heavy workload, competing priorities and ambiguity.
• Ability to deliver work within tight deadlines.
• Ability to remain calm in situations involving stress, deadlines, or upset employees or third parties.
• Ability to establish and manage priorities of yourself and subordinates to achieve targeted performance metrics, if applicable.
• Ability to maintain an effective and collaborative working relationship with managers, peers, subordinates, and third parties.

Has a high degree of tact and diplomacy when needed.

• Ability to understand how your emotions and communications are perceived by others including managers, peers, subordinates, and third parties and modify as needed to be an effective team member.
• High level of self-motivation. Demonstrates leadership and good professional judgement, consistent with role in the organization.
• Accountability for work product.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

J-18808-Ljbffr