Storage SRE / Risk - Plano, TX Houston ,TX Columbus, OH

Job Title : Storage SRE / Risk

Location : Plano, TX Houston ,TX Columbus, OH Job Description :

Primary Skills - Storage Skills (File storage / Block storage / Object storage) Power Scale Experience / Any other file storage experience ..

Secondary Skills Network Skills

Good to have Skills Python

Brief Summary and Problem Statement :

• Storage engagement to facilitate operations related to production support, customer migrations, risk, and instrumentation.
• Storage is seeking a broad engagement for services related to multiple portfolios within the product :
• Seeking coverage to support operations in the NA and India time zone, including weekends. This will include SRE operations, supporting product upgrades, and executing customer data migrations.
• Seeking coverage in the India time zone for appliance account rotation, troubleshooting failures, reporting, and support for the associated process.

Objectives :

• Maintain compliance with assigned risk metrics and reporting.
• Enhance existing account management tooling
• Facilitate customer data migration related to data center exits. Completion of customer migrations within SLA.
• Monitor and perform BAU TLM upgrades for select products. Monitor performance against key metrics.
• Support BAU Operations
• Include system versions, existing integrations or if new integrations or upgrades are needed.
• The above projects are sourced through FTE labor today. While the above programs are being progressed, the programs are not meeting assigned objectives due to available staffing.

Responsibilities Requirements :

• Maintain compliance with assigned risk metrics and reporting.
• Facilitate customer data migration related to data center exits. Completion of customer migrations within SLA.
• Monitor and perform BAU TLM upgrades for select products. Monitor performance against key metrics.
• Support BAU Operations
23 days ago