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Restaurant Shift Leader

Restaurant Shift Leader

11 KTCHN GROUPNorth Miami Beach, FL, US
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Job Description

Job Description

Benefits :

  • Flexible schedule
  • Health insurance
  • Training & development

Overview

We are seeking an experienced and dedicated Restaurant Shift Leader to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer service in a fast-paced dining environment. As the Restaurant Supervisor, you will oversee the dining experience, ensuring that guests receive top-notch service while managing and training staff to maintain high standards. This role requires strong leadership skills and the ability to guide and support the front-of-house team.

Duties

  • Lead and supervise the serving staff to ensure efficient and professional service delivery.
  • Train new employees on restaurant policies, procedures, and customer service standards.
  • Manage daily operations including inventory control, cash handling, and POS system management.
  • Ensure compliance with food safety regulations and maintain high standards of cleanliness.
  • Perform as host when needed : welcoming guests, seating, and managing reservations in OpenTable.
  • Assist on the floor when necessary by running food, clearing tables, and serving water or wine.
  • Handle customer inquiries and resolve issues to ensure guest satisfaction.
  • Collaborate with management on staffing needs and scheduling.
  • Oversee shift management to guarantee smooth operations during peak hours.
  • Conduct regular staff meetings and reinforce training initiatives.

    • Experience

  • Proven experience as a Shift Leader, Head Server, or in a similar supervisory role.
  • Strong background in fine dining or high-volume casual dining environments.
  • Excellent customer service and hospitality management skills.
  • Ability to lead a team effectively while fostering a positive work environment.

    • Join Us

    Join us in creating memorable dining experiences for our guests while leading a passionate team dedicated to excellence in service!

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    Restaurant Shift Leader • North Miami Beach, FL, US

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