Air Export Gateway Agent- Customer Service-Shipping
- 849 Thomas Dr, Bensenville, IL 60106, USA
- Full-time
Company Description
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Principal Duties and Responsibilities :
Provide excellent customer service both internal / external whether verbal or email.
Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors.
Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged.
Process export gateway shipments by working closely with immediate counterparts in the air export departments in the region.
A summary of the process would be receiving cargo (if from another origin), booking the cargo, processing consolidation paperwork, and scanning all documents into our document imaging system.
Maintaining positive vendor relations.
Constant communication with the warehouse staff during the consolidation process. Ensures quality and compliance as shipments are received and tendered to our vendors.
Dispatching and overseeing all airport transfers and pickups with local trucking vendors.
On-going commitment to quality and data integrity. Responsible for daily updating and monitoring of various reporting tools (cycle-time report, transit log, stat 1 and 3).
Detailed attention to CASS accounting and local accounting to ensure we are paying our bills timely and correctly.
Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.
Maintain and update all posted tariffs from our vendors.
Qualifications
The hours are :
Tuesday-Saturday 7 : 00am-4 : 00pm or 10 : 00am-7 : 00pm
Sunday-Thursday 7 : 00am-4 : 00pm
- Detail oriented
- Logistics experience
- Customer service
- Constant self development.
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan : Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Job Location
Air Export Gateway Agent- Customer Service-Shipping
- 849 Thomas Dr, Bensenville, IL 60106, USA
- Full-time
Customer Service Representative - State Farm Agent Team Member
Are you a customer-focused professional with a passion for providing exceptional service? State Farm is delighted to present an outstanding career opportunity as a Customer Service Representative (CSR) on Colin Fane's team. Customer Support: Delivering exceptional customer service by promptly respon...
Customer Service Representative - State Farm Agent Team Member
As a State Farm team member for Greg Kurtock - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Establish customer relationships and follow up with customers, as needed. Provide prompt, ac...
Insurance Sales Agent - Customer Service
As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. Sales or customer service experience. Expand business by proactively building relationships with existing customers to meet the agreed upon production goals. Ability to e...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you passionate about customer service and dedicated to helping others? State Farm is thrilled to announce an excellent career opportunity as a Customer Service Representative (CSR) with Andy Herrero's team. Customer Support: Providing excellent customer service by promptly responding to inquirie...
Customer Service Representative - State Farm Agent Team Member
Are you passionate about providing outstanding customer service? Do you excel in a dynamic and client-focused environment? Join our team as a Customer Service Representative at our State Farm independent contractor agency and be a crucial part of delivering exceptional service to our valued clients....
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Victor Portillo - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help ...
Customer Service Manager - State Farm Agent Team Member
Are you passionate about providing exceptional customer service and making a positive impact? State Farm is excited to present an outstanding career opportunity as a Customer Service Representative (CSR) on Jill Willey's team. Customer Support: Delivering outstanding customer service by promptly res...
Air Export Operations Agent I
Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms). Customer service focus – we serve a wide variety of customers, both internal and external, and building relat...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...