Medical Call Center Representative

A company is looking for a Medical Customer Service Representative.

Key Responsibilities

Handles incoming phone calls to assist patients with coordinating transportation to and from medical facilities

Documents phone calls, capturing customer / patient information

Assists patients with scheduling transportation services

Required Qualifications

High school diploma or equivalent

Experience in medical offices or call centers preferred

Basic computer skills

No prior experience required

Ability to work in a hybrid setting after training, based on manager's discretion