Receptionist/sales Support Associate

Job Title : Receptionist / Sales Support Associate

Job Description

This candidate will be the assistant to the Account Manager. They will also be responsible for approximately 20 inbound calls and 25 outbound calls per day.

The outbound calls will be placed to carriers letting them know that their cargo is ready and scheduling pickup. The candidate will be utilizing Microsoft Excel, Outlook, and Word daily to communicate with team members and create invoices, so they must have basic to intermediate knowledge of these programs.

Work hours are Monday to Friday from 8am-5pm with a lunch break from 12pm-1pm. Key Responsibilities : 1. Supports Account Managers in meeting the customer's needs.

2. Enters customer orders and quotes into the computer system. 3. Keeps up with order status and keeps track of all open customer orders.

4. Responsible for keeping open order reports current. 5. Processes Return Authorizations and handles customer claims with our QA department.

6. Obtains Proof of Deliveries / Proofs of export for every order shipped. 7. Prepares all documents for export merchandise (commercial invoices, packing lists, certificate of origin, SEDs, SLIs).

8. Coordinates with freight forwarders. 9. Works extensively in Microsoft Office 365 - EXCEL. 10. Aids in general clerical work such as correspondence and filing.

11. Sends out order invoices to customers after an order has been shipped, loads invoices in web-platforms, and follows up on registration for payment.

12. Literature distribution. Other tasks as assigned.

Hard Skills

• Microsoft Excel
• Administrative Assistant
• Scheduling
• Inbound / Outbound Calls
• Data Entry

Soft Skills

Bilingual - Spanish

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Hollywood, Florida.

Work Environment

The work environment for this position is an office setting. Work hours are Monday to Friday from 8am-5pm with a lunch break from 12pm-1pm.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.