Job Description
Job Description
We are looking for a Collection / Poster Associate to join our team! You will be responsible for securing billing payments from your customers.
Responsibilities :
- Work patient balances weekly from practice schedule, send patient balances to receptionist and medical assistants
- Collect balances from patient / make payment arrangements with patients / Process appeals
- Post payment from EFT / insurance and patient check batches daily into the practice management system
- Review daily EOB’s (explanation of benefits) and adjustments
- Post all payments from patients and various insurance companies within a set turnaround time
- Completes tasks accurately, maintaining quality standards
- Meet monthly closing deadlines as set by the company
- Balance all posted batches by generating a batch summary report
Qualifications :
- Previous experience in billing, customer service, or other related fields
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
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