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IT System Admin
IT System AdminKonverge Technologies LLC • Austin, TX, US
IT System Admin

IT System Admin

Konverge Technologies LLC • Austin, TX, US
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Systems Engineer

  • Candidate must have experience in desktop support, network support, and end-user support calls.
  • Industry certifications including A+, N+, and / or MCSE / CCNA.
  • Experience with Operating Systems (Windows 11), printer troubleshooting.
  • Knowledge of DHCP, DNS, AD concepts, antivirus, and Office 365.
  • Windows patching and CrowdStrike EDR troubleshooting.
  • Manage and maintain IT inventory.
  • Manage and troubleshoot web proxy, firewall, and network devices.
  • Hands-on experience with Windows client and server operating systems.
  • Experience in handling Outlook, MS Teams, and OneDrive client troubleshooting.
  • Ability to act as the first point of contact for desktop and network issues.
  • Good communication skills and personality.
  • Inquisitiveness to acquire knowledge and troubleshoot issues.
  • Ability to rapidly absorb new technical information and apply it effectively.
  • A good team player capable of delivering results in less-than-ideal circumstances.
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
  • Candidates with Green Card or US citizenship are preferred. Please include expected salary from these candidates.

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System Admin • Austin, TX, US

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