Customer Service Engineer 3 - Philadelphia, PA

Do you want to join us in helping to fight the world’s most threateningdiseases and enabling access to care for more people around the world?

AtSiemens Healthineers, we pioneer breakthroughs in healthcare. Foreveryone. Everywhere.

At Siemens Healthineers, we offer you a flexible and dynamic environmentwith opportunities to go beyond your comfort zone in order to grow personallyand professionally.

Sound interesting? Then come and join our global teamas CustomerService Engineer 3.

Our global team : We are a team of 66,000 highly dedicated employeesacross more than 70 countries passionately pushing the boundaries of what’spossible in healthcare to help improve people’s lives around the world.

As aleader in the industry, we aspire to create better outcomes and experiences forpatients no matter where they live or what health issues they are facing.

Ourportfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.

• ServiceArea Philadelphia,PA (residing 30miles from Center City Philadelphia)
• ShiftRequirements after onboarding / training for this role : M-F, 3 : 00 PM 12 : 00 AM

This is a role well suited to an ambitious professional, looking for thenext step in their career. As a Customer Service Engineer 3, you will be responsiblefor :

• You will be servicing CT / MI Imaging Equipment in the Philadelphia, PA area. Customer Service Engineer Level based on prior experience.
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if you are familiar with whatis below, and would like to dodevelop your career with Healthineers

• You have knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• You have experience in testing, repairing and maintaining capital medical equipment.
• You have strong customer service and communication skills.
• You are proficient in the use of tools and service test equipment.
• General understanding of theprinciples of electricity, power supplies, and grounding.

Required skills to have for the success of this role

• Minimum high schooldiploma; technical Associates Degree or equivalent preferred.
• Must be proficient in the useof tools and service test equipment, with the ability to work both individuallyand in an established team setting.
• Proficiency in all necessary network applications and tools (includingbut not limited to eVO, mButler, MS Office applications, Concur, NAM CustomerService website Engineer Tools).
• 5 years +' experience as amedical technologist or field service engineer (biomedical engineer) servicingdiagnostic instruments needed.
• Valid driver's license, ability to drive independently day and night, and good driving record required.
• Physical Requirements : Lifting 50lbs (floor to above waist / head), walking, ladder / stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
• Must demonstrate excellentjudgment in customer relations and in managing company resources; strong competencyin instrument systems technology to include mechanics, electrical, chemistry,and software technology;

experience with electronics, hydraulic and pneumaticsystems.

At Siemens Healthineers,we value those who dedicate their energy and passion to a greater cause. Ourpeople make us unique as an employer in the med-tech industry.

What unites andmotivates our global team is the inspiration of our common purpose : To innovatefor healthcare, building on our remarkable legacy of pioneering ideas thattranslate into even better healthcare products and services.

We recognize thattaking ownership of our work allows both us and the company to grow. We offeryou a flexible and dynamic environment and the space to move beyond yourcomfort zone to grow both personally and professionally.

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Please beware ofpotentially fraudulent job postings or suspicious recruiting activity by peoplethat are currently posing as Siemens Healthineers recruiters / employees.

Thesescammers may attempt to collect your confidential personal or financialinformation. If you are concerned that an offer of employment with SiemensHealthineers might be a scam or that the recruiter is not legitimate, pleaseverify by searching for the posting on the .

Successful candidate mustbe able to work with controlled technology in accordance with US export controllaw. It is Siemens Healthineers’ policy to comply fully and completely withall United States export control laws and regulations, including thoseimplemented by the Department of Commerce through the Export AdministrationRegulations (EAR), by the Department of State through the International Trafficin Arms Regulations (ITAR), and by the Treasury Department through the Officeof Foreign Assets Control (OFAC) sanctions regulations.

As an equal-opportunity employer weare happy to consider applications from individuals with disabilities.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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