Director of Benefits Consulting (Hybrid)

Director of Benefits Consulting (Hybrid)

About Premier Benefit Plans, A Division of Patriot Growth Insurance Services :

Founded in 1995 on Long Island, Premier Benefit Plans is a strategically focused and service driven employee benefits advisory and brokerage firm. Our value-oriented approach is based on gaining a clear understanding of client business issues and related goals, then creating an aligned benefits strategy that will achieve relevant objectives. Our structured account management approach ensures that comprehensive services are delivered proactively. For almost thirty years, we have served our clients and delivered cost effective insurance products while combining exceptional service with creative plan design.

Position Overview : We are looking for an experienced Director of Benefits Consulting to lead our growing team! As the Director of Benefits Consulting, you will ensure the delivery of exceptional service to clients and prospects by acting as their primary service contact and actively managing large and self-funded accounts. You will also oversee the service department staff, ensuring that all team members are aligned with our goal of achieving overall client satisfaction on all aspects of their employee benefit offerings and managing clients’ day-to-day needs.

Work Arrangement : This is a hybrid position based out of our Melville, NY office.

Professional Responsibilities :

Team Communication : Keep the team informed and communicate thoroughly and clearly with all team members concerning client issues, renewals, and proactive work.

Team Leadership : Positively influence the team members by being a trusted mentor, offer encouragement and praise, promote engagement, and build good working relationships.

Strategic Planning : Strategically plan, execute, and drive benefits plan renewal timelines with the Producers to ensure minimal hold-ups.

Client Partnership : Partner with clients to help identify their business’ long-term employee benefits goals and develop a strategic plan to achieve them.

Client Assistance : Assist with day-to-day client needs in a timely manner.

Renewal Negotiations : Perform annual renewal negotiations with the carriers, renewal plan selection, and other renewal functions as needed.

Benefit Enhancement : Present clients with options to enhance their benefits package, including voluntary benefits, and cross-selling opportunities to enhance their package via renewal.

Implementation and Transition : Ensure that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption and communicate any major issues / changes.

Renewal Management : Responsible for the renewal checklist and meets with the Producers to discuss the renewal timeline.

Presentations : Conduct employer presentations (phone / webinar / in-person) in a consultative, logical, professional, and informative manner.

Client Understanding : Assess clients' understanding and attitude during meetings and presentations, encouraging feedback, and adjusting accordingly.

Problem Solving : Assess the nature of a problem quickly, understand thoroughly the expectations of the client, and consistently meet those expectations through viable solutions in a timely manner.

Proactive Response : Proactively respond when a potential problem is discovered and assist the client with any escalated employee benefit issues.

Qualifications and Requirements :

4-6 years of Account Management experience with self-funded, large groups

2-4 years of leadership experience at an independent agency

NJ Life & Health license

Excellent interpersonal and communication skills (both oral and written)

A passion for leading a team that drives our agency's success

Ability to establish and maintain effective working relationships with all stakeholders

Occasional travel required to conduct in-person client open enrollment meetings

BenefitPoint Agency Management System and Employee Navigator experience preferred

Proficient with the use of Microsoft Office Suite and products

Authorized to work in the U.S. without sponsorship

About Patriot Growth Insurance Services : Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer :

Medical, Dental, and Vision Benefits

Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs

Company paid Short-Term Disability, Long-Term Disability and Group Term Life

Company paid Employee Assistance Program

Paid holidays

Personalized PTO

401 (k)

Pay Range : $120,000 - $140,000 depending on experience

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .

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