Wisconsin Licensed Customer Service Rep
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Representative I - SHP (Remote Option).
Key Responsibilities
Ensure positive customer interactions with members regarding Medicare Advantage or Commercial / Marketplace products
Research and resolve customer inquiries in a timely manner
Escalate complex issues to a Benefit Specialist as needed
Required Qualifications, Training, and Education
Minimum of two years' experience in customer service
Preferred : Associate or Bachelor's Degree in business administration
Preferred : Experience in a health insurance call center
Preferred : State of Wisconsin Insurance Agent's license
Remote applicants must confirm internet speeds of at least 50 download and 10 upload
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Customer Service Rep • Des Moines, Iowa, United States
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