I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.
- Fully Remote*
- Work with ServiceNow Technical Architects / Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)
- Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents
- Asking probing questions to understand and clarify requirements
- Feasibility analysis of customer requirements
- Confirm whether the requirements will result into Configurations or Customizations
- Suggesting on Best Practices related to Configurations or Customizations
- Suggesting best suited / alternate ways for achieving required functionality
- Prepare detailed documentation on functional specifications and review / finalize same after review
- Validate / Test the functionalities during / or after completion of development
- Maintain an interface with business users and other key stakeholders and keep them synchronized with progression
- Lead system validation and UAT efforts with client
- Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer
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