Search jobs > Rochester, MN > Member service representative
Job Summary
The Member Services Representative (Full Time) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Member Services Representative Full time
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Occupational Therapist - Full-Time
Develops patient's plan of care for occupational therapy services and delivers services in accordance with approved plan of treatment and plan of care. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of t...
Full-time Team Member - Produce
We are seeking one Full-time position Team Member position. Our Produce Team Members live and breathe awesome customer service and provide overall department support, which includes:. ...
Team Member (full Time & Part Time Storewide Opportunities)
Prepares, packages Team Member, Part Time, Store, Customer Service, Retail, Grocery. ...
Weekend Member Services Representative
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond...
Team Member (all Departments) - Part Time & Full Time
Team Member (All Departments) - Part Time & Full Time**. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Further, Team Members must be prepared and able to perform the dut...
Member Services Representative(Part Time)
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Restaurant Staff - Crew Member Full Time
Follows company safety standards at all times and looks out for the safety of other team members and guests. COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests. Culver’s is looking for ...
Weekend Member Services Representative
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Member Services Representative Hiring now
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...