Associate Service Sales Representative

POSITION SUMMARY

This role is responsible for the sale of aftermarket maintenance service contracts, electrical testing, professional assessments, and product life extension offerings for Vertiv accounts within an assigned territory.

The maintenance services contract sales include renewals (existing contracts), sales of new contracts (warranty), sales of service contracts with new equipment, and conversion of non-contract customers / existing third-party service agreements to Vertiv Services.

Driving sales of all Vertiv Service offerings are also key responsibilities of the position. The sales territory is Ashburn and DC areas.

RESPONSIBILITIES

• Responsible for all aftermarket service sales to Vertiv customers within an assigned Vertiv office.
• Actively seek out opportunities to secure warranty and service contract extensions for our core products, including Thermal and A / C Power systems.
• Engage in face-to-face sales meetings with customers to promote Vertiv's offerings and expand our market presence.
• Expand Vertiv’s presence in electrical testing, management service contracts, and other one-time services.
• Collaborate and integrate with all Lines of Business (LOBs) within an assigned Vertiv office as well as the Inside Sales team with a focus not limited to Channel, Power, and Thermal product sales.
• Maintain the contracts management process, including monthly activity and production reports. Share win / loss data with leadership and prepare a gap-analysis report when quotas are not met, along with a plan to reach them.

Maintain a well-organized sales pipeline and track progress through the Vertiv CRM system.

• Work towards improving the overall sales efficiency in a team-based environment.
• Oversee accounts of various sizes, including both small / medium and large, within the designated territory.
• Identify growth opportunities by identifying new service opportunities not listed within this document.
• Other duties as assigned.

QUALIFICATIONS

Minimum Job Qualifications :

• 0-2 years proven sales experience.
• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Ability to work and multi-task in a fast-paced environment.
• Ability to hunt and farm new accounts.
• Proficient in MS Office.
• Willingness to travel and explore new markets.
• Strong interpersonal skills a must.
• Ability to handle multiple priorities while meeting deadlines.
• Driver’s License Required.

Preferred Qualifications :

• Experience in a technical service-oriented industry.
• Strong technical background and sales skills.
• Knowledge of UPS / Power products and services.
• Strong account management skills with problem solving abilities and the capability to proactively resolve conflict and product issues.

EDUCATION AND CERTIFICATIONS

Bachelor’s Degree in a business related or technical field preferred (or equivalent combination of education and experience)

PHYSICAL REQUIREMENTS

No Special Physical Requirements

ENVIRONMENTAL DEMANDS

Standard office environment

TRAVEL TIME REQUIRED

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.

With $ billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
30+ days ago