Customer Support Engineer - Weekend Shift

VirtualVocations
Norwalk, California, United States
Full-time
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A company is looking for a Customer Support Engineer for Weekend Shift.Key Responsibilities : Respond to product related customer issues and provide remote supportComplete changes to Customer Azure environments and lead team-based resolution activitiesPerform customer software installations and upgrades while building strong customer relationshipsRequired Qualifications : College diploma or Bachelor's Degree in a technology-related field or equivalent work experience5+ years of Software troubleshooting experience in a Level 2 or Level 3 IT support environmentKnowledge of Finance and Accounting practices, Windows environments, and Microsoft Azure supportExperience documenting best practices and procedures in an IT knowledge baseLegally authorized to work in the United States without sponsorship

14 days ago
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