Job Description :
- This is a 3rd party Rev Cycle company, so the customers they will be speaking with are patients of different healthcare providers.
- They will answer general questions about a bill that was received, take payments, or perform research on bill statuses.
- This is NOT a collections position, but they will speak to patients about funds owed and help them resolve accounts.
- They work within Epic. Experience isn't required, but desired and can equate a higher starting pay rate.
Main Position Details :
Start : 9 / 30
Pay : $ $$ raise once permanent based on performance
Schedule : Monday - Friday 7am - 7pm (assigned 8-Hour shift)
Location : Sartell, MN. Will be remote after 3 months
Additional Skills & Qualifications :
- Customer service is the number one qualification.
- Call center experience is desired, but they have had success with retail people as well.
- Must be comfortable with technology / computers.
- They work in multiple systems on dual monitors, so they must be able to type / talk / listen / navigate all at once.
- EPIC experience is definitely a plus
This position will be measured on 3 basic things :
- Schedule adherence / attendance
- Quality (QA scores)
- Calls per hour
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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