Why DUNKIN'?
Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint.
It is the fast-paced, fun- paced world of Dunkin' Donuts.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
2020. Catalano Management, LLC / Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.
Job Summary
We are seeking positive, experienced individuals to join our team. Assistant Store Managers are responsible for supporting the Store Manager in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees and assuming responsibility for the restaurant in the Store Manager’s absence.
Primary Duties and Responsibilities :
- Support the manager in daily operations, striving towards excellence
- Maintain an elevated level of focus on 100% Guest Satisfaction
- Ensure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handling
- Coach and train a dedicated team as directed by management; provide feedback to management and crew
- Deploy team members appropriately throughout the shift, communicate crew responsibilities
- Perform as a member of the crew in food production, guest service, store cleanliness and organization
- Assume management duties of the restaurant in the Store Manager’s absence
Excellent interpersonal skills to provide the highest level of customer service
- Strong leadership, communication, and organizational skills
- Desire to be a team member within a growing organization
- A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
- Previous restaurant or cashier leadership experience
- High School Diploma or GED
- Must be able to lift up to 50 lbs
- Must be able to stand for long periods of time
- Must be 19 years of age or older
- Must have a valid drivers license
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