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Service Desk Administrator
VirtualVocationsCorona, California, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Desk Administrator responsible for IT support for employees and contractors.
Key Responsibilities
Resolve end-user issues and fulfill Service Desk requests within defined Service Level Agreements
Assist with IT asset management, including procurement, tracking, and disposal of hardware and software assets
Monitor IT systems and networks for performance and security issues, escalating as necessary
Required Qualifications
Associates degree or higher in IT, Network Systems, or related work experience
Three+ years' experience with End User Support
Extensive expertise in Windows operating systems
Experience providing support on Microsoft platforms, including Microsoft Office 365 and Microsoft Teams
Experience with VTC Systems and AV support
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