Director of Account Management
VirtualVocationsKalamazoo, Michigan, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Director of Account Management to lead the account management team and enhance customer relationships.
Key Responsibilities
Lead and mentor the account management team to foster a customer-centric culture
Develop strategies for customer retention, account growth, and revenue expansion
Analyze account health and customer feedback to identify growth opportunities and address risks
Required Qualifications
5+ years of leadership experience in Sales and Account Management
Experience with cross-sell activities and managing remote teams
Knowledge of the AEC, Manufacturing, or Fleet management industries is a plus
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Director Account Management • Kalamazoo, Michigan, United States