A company is looking for a Bilingual Call Center Representative to assist members with healthcare needs.Key ResponsibilitiesAddress incoming inquiries from members via phone, digital, or written communicationRecord details of inquiries, escalate unresolved issues, and maintain performance metricsProvide comprehensive service for various issues, including ordering medical equipment and handling grievancesRequired Qualifications and TrainingMust reside in Puerto RicoBilingual in Spanish and English, fluent in reading, writing, and speakingMinimum two years of customer service experience requiredProficiency with Microsoft Office applications, especially Outlook and TeamsMust complete training scheduled from January 6, 2025, with perfect attendance during the initial 120 days
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Bilingual Spanish Customer Service Representative. Position: Customer Service Representative. You will provide excellent customer service by answering incoming calls and responding to customer inquiries. Our Customer Service Representative Position position starts at $17. ...
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