Job Details
Description
Customer Service Representative - Call Center Agent
We are in the People Business . What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team.
We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes naturally.
Sound like you? We want to speak with you!
What are the benefits?
- Health, Dental, Vision
- 401k Savings
- Employee Advancement, Career Path Development
- Promote from within
- Weekly drawing (gift cards, electronics etc)
- Paid Time Off for ALL employees, starts earning from day 1!
- Casual environment
- DailyPay Partner - get paid daily!
What Will I Be Doing?
- Answering phones, emails, and live chat from customers
- Professionally responding to customer inquiries
- Identifying, escalating priority issues, and reporting to high-level management.
- Following up on complicated customer interactions where required.
- Recording details of customer interactions (proficiently and accurately)
- Develop rapport with customers, with an upbeat and positive attitude
- Offer solutions- not excuses
What qualities do I have?
- Excellent customer service attitude.
- Ability to engage and tailor interactions with each customer, making their experience exceptional
- Friendly, confident, and a self-starter
- Strong verbal and written communicator
- Positive and quick troubleshooter
What qualifications do I need?
- 1 year of customer service-related experience (preferred)
- 1 year of call center (preferred)
- Basic knowledge of computers navigation, 30+ words per minute, copy / paste, open tabs (required)
- Excellent grammar, punctuation, and spelling (required)
- Live in one of the following states : Florida, Georgia, Kentucky, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Texas, and Utah.
We are searching for confident, self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone calls, emails, and live chat interactions.
NCCX
Claim Customer Service Representative
Promotes customer satisfaction and provides seamless service to ensure customer service goals and standards are met. Claim Customer Service Representative - The Auto Club Group. This position is currently able to work remotely from a home office location for day-to-day operations unless occasional t...
Customer Service Part Time Computer Work from Home Job
Customer Service Part Time Computer Work from Home Job. Work from Home Online Computer Work - Administration, Data Entry & Short Studies/Feedback - Part Time & Full Time Work - No Experience Needed, Training Provided. Our company specializes in market research and is currently seeking indivi...
Work From Home Insurance Representative
Our company has moved to 100% virtual, work-from-home positions. Join us today and take control of your future! Here's what you can expect: A commission-based pay structure with unlimited earning potential Commission pay, with an average sale of $500 Quick payment turnaround, with funds...
Sales Representative - Work From Home
Work From Home Sales Representative. This is a true WORK FROM HOME position for the sales professional. Previous experience in sales, customer service, or other related fields preferred. Whether you are an experienced sales representative or a newbie to sales, we provide training for all our new age...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Sr Customer Service Representative
Answering calls from customers, channel partners, distributors, and sales representatives for all Laboratory Products and accessing several different computer systems to obtain the necessary information to assist customers. Provide high level of customer service to existing and new customer base. In...
Customer Service Representative
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service):. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophistica...
WFH Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST. To be successful in this Gig as a Service Provider for TurboT...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Key priorities include greeting ...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Learn more about the Ma...