Job Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development?
At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed.
We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits :
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible / hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role :
The Mergers, Acquisitions, and Organization Changes (MAOC) Integration Senior Analyst is responsible for assisting with the program management of DTCC client account changes, such as consolidating Legal Entities, assumption of accounts and books of business, migrating certain businesses to a new service bureau, etc.
as well as other types of organizational / operational changes, with a focus on providing an excellent Client Experience.
This role requires strong project management and collaboration skills to shepherd a project to completion.
Your Primary Responsibilities :
- Support all aspects of the MAOC project from initial client due diligence to understanding future state requirements
- Assist with the preparation for and lead project kickoff and status meetings to align on expectations, timelines, responsibilities, and be responsible for management of overall results with both internal and external parties
- Coordinate with key partner groups to facilitate client conversations as needed (ex. Legal, Product, Tax)
- Manage and lead retirement projects from initiation to full account closure, liaising with internal stakeholders on retirement instructions
- Review all required client documentation aligned with MAOC projects and ensure in good standing
- Successfully engage in multiple client projects simultaneously
- Build and maintain strong relationships across all groups involved with the MAOC process across DTCC
- Identify and implement opportunities for efficiencies by working across the different Client Services teams and overall DTCC Organization
- Ability to function in a fast-paced, high-pressure client-facing environment
- Pay close attention to detail with a knack for identifying process and operational risks
- Strong critical thinking and problem-solving skills
- Ability to collaborate effectively to get things done, building, and nurturing strong relationships both with internal partners and clients
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately
NOTE : The Primary Responsibilities of this role are not limited to the details above.
Qualifications :
- Minimum of 2 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success :
- Must have client facing experience with proven ability to effectively manage client expectations and concerns
- Strong Program Management and Leadership Skills
- Working knowledge of agile methodology an advantage
- Working knowledge of DTCC and the SIFMU business lines
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide.
From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure.
Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.
When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.
A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here.
About the Team
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success.
The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
The Integration Management team are responsible for managing the safe delivery / implementation of financial product solutions sold, including leading development of customer installation and / or system integration plans whilst maintaining adequate records and systems and mitigating risk.