Engagement Specialist

VirtualVocations
Charleston, South Carolina, United States
Full-time
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A company is looking for an Engagement Specialist.Key Responsibilities : Initiate outbound calls to members and explain care program offeringsCoordinate with healthcare providers to schedule patient visitsSupport revenue optimization by maximizing reimbursement earningsRequired Qualifications : High school diploma or GED required, Bachelor's degree preferredProven experience in customer service, engagement, or scheduling rolesAbility to handle sensitive patient information with professionalismProficiency in using scheduling software and Microsoft Office applicationsExperience with Five9 and Salesforce software is a plus

1 day ago
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