Project Manager / Project Planner

Description & Requirements

Maximus is currently hiring for a Project Manager / Project Planner to join our Fed NSA IDR and QIC teams. This is a remote opportunity.

The Project Manager / Project Planner is responsible for developing and / or executing the project incentive programs including identifying business goals, understanding business and employee motivations, design or enhancement of the incentive structure, communication of the program and ongoing adjustments to the program.

They will work with the Senior Director and other Program Directors on the collections of performance measures, assessment of the metrics, and distribution of the rewards.

The Project Manager / Project Planner is responsible for developing a non-clinician panel of arbitrators (case review). This includes the designing a recruitment program, identification of resources, onboarding of individuals, and contracting efforts.

They will also manage work relations with the contracted panelist / arbitrators. Additionally, they may also work on recruitment efforts for other key personnel to support work.

The Project Manager / Project Planner is responsible for supporting workforce maximization and professional growth of managers across several departments.

This may include enhancing leadership, communication and / or performance management to support and foster a high-performing culture.

The Project Manager / Project Planner is responsible for developing and executing strategies that enhance employee satisfaction, motivation, and overall engagement across the organization.

This role focuses on creating a positive workplace culture that aligns with the company's values, fosters collaboration, and improves employee retention.

They will lead initiatives such as recognition programs and internal communication efforts to ensure a strong connection between employees, management and the organization's mission and goals.

Essential Duties and Responsibilities :

• Responsible for management and oversight of project business units and resources.
• Ensure compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs).
• Ensure compliance with all internal and external requirements, program business rules, as well as state and federal regulations.
• Oversee the quality and timeliness of contractually required reports and deliverables.
• Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans.
• Work with project and executive leadership to develop and monitor performance goals and objectives for the project and staff.
• Analyze daily, weekly, and monthly reports for performance measurement and efficiencies.
• Identify potential problem areas, recommend solutions, and work closely with the client to resolve issues.
• Facilitate communication on project status, to include applicable corrective and preventive actions to leadership.
• Ensure project budget and related financial schedules meet corporate requirements.
• Develop, modify, and execute project policies, ensuring all project team members are in compliance.
• Assist with issues and risk management, and participate in mitigation and contingency actions to address the risks.
• Design, implement, and manage employee incentive or engagement programs and initiatives that promote a positive work environment and boost employee morale.
• Lead efforts to recognize and reward employee contributions, including developing recognition programs and events that celebrate achievements and milestones.
• Develop or support mechanisms to collect monthly or quarterly performance measures on production and quality. Work with Directors to assess the measures and to distribute incentives.
• Serve as a trusted advisor to management and employees on workplace issues, providing guidance on conflict resolution, performance management, and compliance with company policies.
• Drive workforce maximization efforts to support management in enhancing performance
• Partner with internal communications teams to ensure effective and consistent messaging about incentives and organizational updates.
• Recommend training for managers and employees on best practices, leadership development, and team-building.
• Serve as a trusted advisor to leadership on strategies to improve workplace culture and employee satisfaction.
• Monitor and report on the effectiveness of incentive programs, adjusting strategies as needed to achieve desired outcomes.
• Serve as a trusted advisor to management to provide guidance on performance management.
• Foster open communication between employees and management, promoting transparency and mutual understanding.
• Recruitment- Identify and engage prospects for the Federal NSA arbitration panel
• Onboarding of arbitrators- coordinate onboarding process; including training, system access, etc.
• Management and Coordination- monitor performance and provide feedback to ensure high-quality service; resolve any issues
• Relationship Building and Engagement- foster strong relationships with arbitrators to ensure continued engagement and participation;

provide regular communication to panelists regarding program need and opportunities

• Data and Record Management- maintain accurate records of panelists, performance. Manage arbitrator availability and caseloads
• Compliance and Legal Adherence- ensure all arbitrators operate within the timeframes, comply with regulations and policies

Minimum Requirements

• Bachelor's degree in related field.
• 5-7 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• Bachelor's degree in Organizational Development, Business Administration, or a related field or equivalent years of experience in a related field.
• 5+ years of experience in employee engagement, human resources, or organizational development, with at least 2 years in a leadership or management role.
• Proven experience developing and implementing employee engagement strategies and programs.
• Strong knowledge of employee engagement metrics, surveys, and best practices.
• Excellent interpersonal and communication skills, with the ability to influence and inspire employees at all levels.
• Strong project management skills, with the ability to handle multiple initiatives simultaneously.
• Experience with recruitment and onboarding
• Experience with data analysis and reporting, with the ability to derive insights from employee engagement metrics.
• Proficiency in employee engagement tools, and Microsoft Excel
• Strong analytical and decision-making skills, with attention to detail.

Please note : For this position Maximus will provide equipment to use.

Home Office Requirements :

• Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
• Minimum 5mpbs upload speed
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
• Private work area and adequate power source
• Must currently and permanently reside in the Continental US

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action / Equal Opportunity Employer.

Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Annual Base Pay Minimum for this Position

85,000.00

Annual Base Pay Maximum for this Position

120,000.00