Shape the future of the Commercial Card Client Management & Delivery Group by helping the team in creating, defining, and executing upon strategies and tactics that will enable our client-facing teams to succeed.
As a key member of the team, you will help analyze datasets leveraging qualitative and quantitative insights to make recommendations to the Senior leadership team.
You will provide input and leadership influencing our go-to-market design, vertical strategy; and create better client and employee experiences.
You will also deliver against critical initiatives focused on product delivery, sales enablement and continual process improvement.
As a Strategic Initiatives Relationship Manager in Payments, you will be able to demonstrate a track record of success in cross-functional settings, possess a curiosity to learn and the ability to quickly apply those learnings to solve complex, high-impact problems.
Soft skills, influencing change outside of your direct control, and effectively summarizing, communicating, and presenting tough subjects for discussion and decision will be crucial components for success.
Job Responsibilities
- Assess, solution, and execute against opportunities for end-to-end process optimization across sales, client implementations, technical support, Innovation Governance, and Finance & Business Management.
- Lead cross-functional, end-to-end initiatives focused on improving client experiences along the client journey
- Define business tradeoffs and value; generate out-of-the-box solutions and cut through ambiguity to drive results
- Analyze datasets leveraging qualitative and quantitative insights to make recommendations to the Senior leadership team
Required qualifications, capabilities, and skills
- At least 7+ years of end-to-end client management experience, ideally in the financial services sector, with a dual focus on both product strategy and execution
- Excellent relationship-building skills with the ability to establish trust and credibility across lines of business and functions, work well in cross-functional teams, and influence key stakeholders
- An effective collaborator and engaging communicator with the ability to inspire, influence and align various cross-functional stakeholders
- Self-driven and organized with the ability to effectively prioritize and execute on multiple concurrent initiatives
- Data driven with the ability to derive meaning from various sources of data and leverage that information to solve hard problems
Commercial Card - Product Delivery Manager - Payments - Vice President
As a Product Delivery Manager in Commercial Card, you work to enhance and optimize the way products are delivered to customers. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibili...
Vice President Strategic Account Management
A company is looking for a Vice President Strategic Account Management. ...
Control Manager - Regulatory OPS Control - Vice President
As a Control Manager Vice President, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Our Consumer & Community Banking division serves our Chase customers through a range of financial services...
Software/IT Sourcing Lead Analyst/Manager - Vice President
Demonstrated strategic sourcing/procurement, stakeholder management, relationship management, and influencing skills. The Software/IT Sourcing Lead Analyst/Manager is a individual contributor senior level position responsible for leading procurement activities such as the negotiation of terms of pri...
Client Onboarding Business Manager - Vice President
As a Finance & Business Manager in Commercial & Investment Bank for Client Onboarding and Documentation's WKO department, you will work closely with the senior business manager, the business head as well as functional partners and multiple stakeholders. The Business Management function optim...
Control Manager - Sales & Marketing Products - Vice President
As a Sales & Marketing Control Manager you will guide and support Product Managers, Designers and Technologies with their decision-making on any operational risks associated with our programs of work, and have a passion for enabling teams to deliver better customer outcomes by maintaining a strong a...
Strategy Analytics Manager-Vice President
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. This position offers you the opportunity to apply your ...
Product Manager - Payments - Vice President
Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Previous experience working on digital payments onboarding products * Understanding of Payments landscape * Previous experie...
Lead Technical Program Manager - Portfolio Governance Vice President
As a Lead Technical Program Manager in Corporate Technology Portfolio Governance team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Your strong analytical reasoning and adaptability skills will enable you t...
Identity Governance Product Portfolio Operations Manager, Vice President
Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, n...