Inside Sales Customer Service Representative

Inside Sales Customer Service Representative

HJC, 2706 SE Otis Corley Dr., Bentonville, Arkansas, United States of America Req #6935 Friday, August 23, 2024

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies.

Founded in 1858, Hajoca is a company based on the principles of Service, Integrity, Reliability, and on relationships of trust and support with teammates, customers, and suppliers.

Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths;

a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Haines, Jones & Cadbury (HJC), a division of Hajoca , is a national construction material supplier. HJC specializes in providing comprehensive construction material packages to major retail chains from coast-to-coast for new construction and remodel projects.

HJC is looking for an Inside Sales Customer Service Representative at their Bentonville, AR location.

Pay for this position is between $13 and $18 per hour at this location.

THE OPPORTUNITY

Our Customer Service Representatives must love the customer and must truly enjoy the challenge ofbalancing the customer’s interests with the company’s best interest.

Thisrole is the face of thecompany to most customers and, thus, plays a significant role inbusiness development. You are on thefront lines, so each day you set the tone of therelationship we have with our customers.

Because we are building this team from scratch and expect rapid growth, your abilitiesand interests willdictate how your role will evolve.

Great opportunity exists to take onmore responsibilities, whetherthat entails taking on more operational tasks or leading a customer service team.

We expect our Customer Service Representatives to be :

• Professional and friendly, including with challenging customers.
• Committed to satisfying the customer, all the while doing the right thing for the company.
• Comfortable with technology you’ll be more effective the most you embrace our technologies.

We expect our Customer Service Representatives to possess :

• 2+ years of experience in a fast-paced business environment focused on customer service.
• A knack for solving customer problems while balancing the best interests of the company.
• An even-keeled and professional demeanor.
• Passion for greatness.
• Commitment to strong values and integrity.

Our commitment to you :

• You will be trained on our systems and on our customer service and selling approach.
• Growth opportunities will be limitless. YOU dictate what’s next for you, not a corporate policy.
• Very competitive compensation and an industry-leading benefits package (details below).

The benefits of working with us :

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.

In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.

In addition to our generous compensation package, Hajoca also offers :

Full-time benefits (for team members working 30 or more hours per week) :

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

Full-time and part-time benefits :

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth

EEOC Statement