Lead Technical Program Manager - Vaulting & Secrets Management

Job Description

As a Lead Technical Program Manager in Corporate Sector Enterprise Technology, you will act as a servant leader for your team(s) by facilitating clear communication to management and to the team.

Our Lead TPMs are open, approachable, collaborative, and enjoy working with passionate people. They're proactive in solving problems to help their team(s) succeed.

The Lead TPM drives delivery frameworks that result in quality product / service delivery and continuous improvement. The Lead TPM is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.

Job responsibilities

• Collaborates across Product Managers, Engineering Leads, and Engineers to align with the product / service vision, product line wide program increment goals, and other necessary information
• Lead and facilitate delivery frameworks across multiple area product and service teams to plan and execute the product backlog, including quarterly program increment planning
• Lead and coordinate the execution of cross product and cross product line value streams and dependencies using scaled agile techniques
• Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events
• Seeks opportunities for improvement to the overall effectiveness of teams and the organization
• Communicates organizational impediments to leadership; clears impediments for the team
• Embraces the concept of continuous learning in your own journey and instills the same in the team(s) you coach
• Learn and leverage existing service delivery practices within the organization
• Assess existing practices, identify deficiencies and gaps, and create plans to remediate
• Bring in industry experience when helping implement tools, techniques, frameworks and practices surrounding product and delivery
• Leverage and align Jira / Jira Align reporting to achieve product / service goals and outcomes
• Create effective communication approaches at all levels of the product line

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• 10+ years of relevant professional experience, 5 + years product / service delivery experience preferred, at least 2 working on large scale global infrastructure or software development projects
• Expert understanding and hands on experience of scaled delivery practices, estimating, planning, dependency management, and execution
• Strong familiarity and adherence to core Agile values and principles
• A mindset of servant leadership and an ability to coach and mentor
• Experience facilitating scaled agile practices (program increment planning, value stream mapping, team of teams / scrum of scrums, agile release planning)
• Ability to remove impediments, solve problems, resolve conflict, and enforce agreed-upon rules with the Team
• Prior experience in creating and improving agile processes within a team or a company
• Understanding of modern engineering practices like Test-Driven Development, CI / CD
• Experience working with globally diverse and distributed teams
• Advanced knowledge of Atlassian agility and product tools - Jira, Jira Align, Confluence, Align

Preferred qualifications, capabilities, and skills

• Bachelor's degree required, preferably in Computer Science or related discipline
• Strong written / verbal communication, analysis, and interpersonal skills
• Leadership capability and self-motivated team player
• Ability to organize / manage multiple priorities coupled with the flexibility to adapt to changes in a fast-paced environment

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability / Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.