Account Manager

Description

Are you the right candidate for this opportunity Make sure to read the full description below.

Martindale-Nolo is seeking a driven, self-starting Account Manager to further develop our client services and support functions.

Our Account Managers are responsible for developing long-term relationships with key legal clients, advocating on their behalf and fostering their success using Martindale-Nolo’s existing advertising websites.

We value confident, detail-oriented individuals that arrive at Martindale-Nolo each day with a positive attitude.

What you will do in this role :

• Manage an average of 200 clients while providing the highest level of customer service and support.
• Provide education and develop opportunities on Martindale-Nolo products and services.
• Maximize and grow a book of business with target opportunities for up-selling / cross-selling additional Martindale-Avvo products and services.
• Provide strategic consultative marketing advice while assisting clients in the optimization of their Martindale-Nolo profile and advertising.
• Responsible for turning cancellation requests into retained clients.
• Ability to analyze and interpret data such as performance metrics and historical trends.
• Maintain existing relationships with a focus of continuously building new business.
• Advocate on behalf of and assist all Martindale-Nolo customers to the highest degree.

What we would like to see in your experience :

• Strong organizational, attention to detail and time management skills are a MUST!
• Ability to provide professional written and verbal communication.
• Working knowledge of Microsoft Office, especially Excel, along with other technical suites.
• Experience with Salesforce or CRM a plus.

At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience.

These considerations can cause your compensation to vary. We expect the rate for this role to start at $21.64 / hourly and will depend on your skills, qualifications, and experience.

We encourage all interested candidates to apply.

About Internet Brands :

Headquartered in El Segundo, Calif., Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories : Health, Automotive, Legal, and Home / Travel.

The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients.

Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth.

Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com .

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

Notice to California residents : you can find information about our privacy practices, on : https : / / www.internetbrands.

com / work-with-us / cpra

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