Overview
Provides support with the daily activities of a medical office by performing the following duties and other duties as assigned.
May be required to work overtime during peak periods.
Responsibilities
Essential Duties and Responsibilities
- Rooms and prepares patient for examination and procedures
- Collects patient data and documents in the medical record.
- Assists with procedures, examinations and testing as needed.
- Reviews physician's orders, lab requests, or follow-up needs with patient.
- Documents services provided in the medical record.
- Provides patient treatments as ordered.
- Observes patients and reports adverse reactions to medication or treatment to the RN.
- Administers specified medications as allowed by policy and procedure, licensure, and State Practice Act.
- Reinforces patient teaching provided by Provider and RN.
- Provides basic healthcare instruction to family and patient.
- Performs EKG's and simple lab tests.
- Performs venipuncture to collect blood specimens.
- Participates in QA & I.
- Orders supplies.
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations :
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details;
Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
- Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service;
- Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences;
and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views;
Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work : Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures;
contributes to profits and revenue.
Education and Experience
Graduate of an accredited LPN Program.
Experience in clinical setting preferred.
Certification and Licensure
Licensed as an LPN in the State of Illinois or Wisconsin depending on where the services are performed.
Approved CPR or BLS certification required within 90 days.
TACT within 90 days (per department guidelines)
Special Physical Demands
Must have manual dexterity to operate equipment and assist with medical procedures. Able to lift, restrain and ambulate patients.
Position requires the employee to frequently stand, walk, handle, finger, feel, reach, talk, and hear. Occasionally sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell.
Vision requirements include frequent close vision, color vision, and occasional distance vision, peripheral vision, depth perception, and the ability to adjust focus.
This is considered heavy work. This position requires the employee to frequently exert 25 to 50 lbs of force and occasionally 50 to 100 lbs of force.
Level of Supervision
Work is performed according to specific procedures and methods, but the incumbent must make minor decisions in order to adapt to routine situations.
Supervises
This job has no supervisory responsibilities.
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