Kubernetes Container Platform Support Operations Engineer (DevOps)

Kubernetes Container Platform Support Operations Engineer (DevOps)

Full-time

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Our infrastructure specialists are responsible for designing and implementing back-end services. They ensure reliability, security, and scalability for all platform layers within our solutions.

Infrastructure teams provide expertise across virtualization, cloud services, storage solutions, cybersecurity, and scripting and automation.

Responsibilities :

• Provide hands-on support for existing environments to include performance of the following related tasks : software installation, patch installation, upgrades, query writing, configuration, security, system monitoring and tuning, disaster recovery planning, and release deployments.
• Responsible for managing and upgrading Amazon EKS clusters.
• Implement tools and automation for build, configuration management, continuous integration (CI), deployment, and application monitoring.
• Automate and evolve infrastructure, deployment strategies and testing to support a quick turnaround of deployments.
• Maintain Infrastructure as Code (IaC) responsible for provisioning, configuring, and scaling infrastructure in cloud environments.
• Work closely with Engineering to ensure all relevant KPI’s are implemented within the monitoring framework.
• Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving all technical issues within lower and upper environments and making recommendations for performance and capacity improvements.
• Participate in capacity planning, tuning systems stability, provisioning, performance, and scaling of the application infrastructure.
• The desire to resolve issues for a 24x7 environment in a non-impacting yet fast-paced resolve time.

Required :

• 5 years of experience with tech stack in AWS :
• Elastic Kubernetes / ElastiCache / KMS
• Networking : VPC / Subnets / Route Tables / Security Groups / Flow Logs
• Compute : EC2 / AutoScaling / Load Balancers
• Database : SQL / RDS / Dynamo / PostgreSQL
• Other : IAM / S3 / CloudWatch / CloudFront / Pulsar / Elasticsearch
• Working experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation.
• Experience working with third-party vendors.
• Able to work effectively, both independently and as a member of a cross-functional team.
• Demonstrate a desire to automate as much as possible.
• Able to participate in on-call rotation.
• Containerization technologies : Docker or Podman.
• Continuous Integration / Continuous Delivery tools : AWS CodePipeline, Azure DevOps.
• Linux system administration ability to manage and troubleshoot Linux systems and services, bash scripting.
• Networking : solid understanding of routing and networking concepts.
• Experience working in an Agile development environment.
• Web Servers : Nginx or Apache configurations and reverse proxies.
• Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow.

Education :

Bachelor’s degree required; relevant, equivalent work experience may be substituted for degree requirement.

Discover some of the global benefits that empower our people to become the best version of themselves :

• Finance : Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities : Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance : Hybrid work and flexible working hours, employee assistance programme;
• Health : Global internal wellbeing programme, access to wellbeing apps;
• Community : Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements :

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and / or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and / or event attendance, a valid driver’s license, as necessary.
• If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options.
• Flexible Spending Accounts (Medical, Transit, and Dependent Care).
• Employer Paid Life Insurance and AD&D Coverages.
• Health Savings account paired with our low-cost High Deductible Medical Plan.
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest.

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