FIELD SERVICE ENGINEER :
Field Service Engineer is responsible for on-site service, repair or troubleshooting of state of the art automated and robotic measurement systems.
Experience with any type of robotic Instrumentation desired.
MAIN RESPONSIBILITIES :
- On-site customer installation, field service support, remote technical support, hardware and software configuration, troubleshooting, and maintenance support for all products.
- Ensure repaired systems meet operating specifications, ensuring QA procedures and documentation.
- Communicate design enhancements and improvements for research and implementation.
- Read and interpret schematics and electrical diagrams through to the component level.
- Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.
- Extensive component level troubleshooting. Proficient with test equipment.
- Document and provide reports of parts, service or repairs.
- Complete billing or warranty documentation as needed.
QUALIFICATIONS :
- Formal electronics training through trade school, university or MILITARY technical schools.
- Excellent written and verbal communication skills.
- Be willing to travel
- Experience with current Personal Computer Windows Operation System (OS) software installation and configuration.
- Must be self-motivated and a self-starter, able to work with minimal supervision.
- Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude.
- Ability to work on complex learning and development problems as well as teach highly technical information is essential.
- Ability to interface with people at all levels.
TRAINING & EDUCATION :
Military technical training in Electronics or other related field. Military training in the following fields desired; Avionics, Electronics, Fire Control, Nuclear, Computer / IT, Electrical / Electrician.
Schools from the Navy, Marines, Air Force, Army, Coast Guard preferred
- Prefer candidates with the following Military accomplishments :
- Proven top performer such as Meritorious Promotions, NCO of the quarter / year or any other Command recognition or awards for superior performance
- Progression in career, promoted ahead of peers
- On-going or advanced education
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