Data Entry/Customer Service

Talent Groups
Highland Heights, KY, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

Below are the work hours and Tuesday to Saturday schedule.

Looking for only 2nd shift.

  • Second shift - Tuesday-Saturday 4 : 30pm-1 : 00 am - Training will be done on 1st shift.
  • First shift Tuesday-Saturday 9 AM to 5 : 30 PM EST

Required Skills :

  • Accurate data entry skills with intermediate computer skills including variety of computer software developed both in-house i.e. Microsoft Office.
  • Places calls to the investigator sites delivery sponsor alerts, voice alert values, and any other critical values.
  • Strong analytical, interpersonal and time management skills
  • Strong client and phone service skills
  • Critical thinking and problem-solving skills to support quality decision making
  • Good written and oral communication skills

Job Responsibilities :

  • Interacting via email and phones with sites in studies.
  • Working with participants samples from sites that have problems and need resolution from the site.
  • Completing the paperwork to send out samples that are received in error.
  • Communicating with project managers, logistics department and supplies department.
  • Working on database daily on resolving exceptions that trigger from samples needing further data.
  • Utilizing Microsoft Excel when working our exceptions.

Thank you.

14 hours ago
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