Category : Customer Service / Support
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include :
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer.
We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment.
You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?
At Teleperformance, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
We’re looking for fearless people people who are inspired to deliver only the best in all that we do.
- Proficient in Spanish and English
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.
We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Bilingual (Spanish/English) Customer Service Representative - Onsite
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Provide excellent customer service through active listening. Proficient in Spanish and English. Teleperformance is a global, digital business services comp...
Banking Customer Service Representative - Onsite
As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help...
Customer Service Representative (Bilingual English/Spanish)
Med is looking for a Customer Service Representative to join our team. Use the provided customer relationship management tool to research inquiries, document customer interactions, and issue replacements. Prepare product or service reports by collecting and analyzing customer information. Med combin...
Bilingual Customer Service Representative
Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative and be part of a vibrant, energetic team! This onsite role is perfect for those who thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference for our customers. As a...
Customer Service Representative - Pompano Beach
We are seeking Customer Service Representatives to assist our client’s customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. At least 6 months of customer service experience in a transaction based...
Spanish<>English Bilingual Interpreter (Remote)
Spanish bilinguals at all levels with demonstrated experience utilizing their bilingual skills in a professional setting. After training, Spanish Interpreters will be expected to demonstrate excellent customer service practices, communicate all information clearly and accurately, and adhere to work ...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Bilingual Front Desk/Receptionist (English/Spanish)
As a Bilingual Front Office Receptionist in a medical office setting, you will be responsible for coordinating patient appointments, managing the office schedule, and ensuring clear communication between patients and healthcare providers in both English and Spanish. Communicate with patients in both...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
Customer Service Representative. Customer Service Representative. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving complaints, and providing information about our products and services. You will play a critical role in maintaining a high level...